Key Account Executive

About the role

As a Key Account Executive at Raglan Food Co, you'll support the Head of Sales across grocery customers while owning relationships and results across Foodservice, Independent and Export channels. One day you could be pulling apart sales data to find the story; the next, shaping a customer recommendation, coordinating a promotion or making sure the field team has exactly what they need to execute well.

Key responsibilities

• Own and grow customer relationships across Foodservice, Independent and Export accounts.
• Support the Head of Sales with grocery account strategy, promotions, customer portals and field execution.
• Turn sales, margin, customer and market data into useful insights and practical recommendations.
• Manage forecasting, accruals, pricing, product activity and promotional execution with accuracy.
• Build clear, commercially strong customer stories and presentations.
• Collaborate across Customer Service, Supply Chain, Marketing, Finance and external field sales agency to keep things moving.
• Question clunky processes and find smarter ways to get the job done — including practical use of technology and AI.

About you

• Already working in account management, key account execution, sales or a similar commercial role and ready for more ownership.
• Get genuinely curious about numbers — you don't just report the data; you ask what it means and what should be done next.
• Understand the commercial levers behind pricing, promotions, margin, forecasting and sales performance.
• Highly organised, detail-focused and good at working out what matters most when everything feels important.
• Build strong relationships, communicate clearly and are comfortable respectfully pushing back when needed.
• Can work autonomously, follow through and keep people informed without needing someone to hold your hand.
• Have a growth mindset and enjoy challenging the status quo, learning quickly and finding better ways.

About us

Raglan Food Co is a purpose-led New Zealand food business with a much-loved brand, ambitious plans and a very practical approach to getting things done. We care about good food, good business and having a positive impact — and we're still small enough that your thinking, energy and follow-through can make a real difference.