Key Account Executive

About the Role

Are you passionate about sales, retail execution and building strong customer relationships?

We are looking for a driven and commercially-minded Key Account Executive to join our team and take ownership of key pharmacy account. In this role, you will play an important part in growing our business, strengthening customer partnerships and driving the visibility and performance of our OTC product portfolio across key outlets.

This is an exciting opportunity for someone who enjoys being hands-on, working closely with customers, analysing market opportunities and turning strategies into measurable sales results.

You will work closely with our sales, marketing and distributor team to ensure our products are well-positioned, highly visible and readily available to consumers.

Key Responsibilities

• Manage and grow assigned key accounts to achieve sales, profitability and market share targets

• Ensure optimal product listing, shelf placement, planogram compliance and in-store visibility across assigned outlets.

• Collaborate closely with the Marketing team to plan and execute promotions, campaigns, product launches and merchandising initiatives

• Work closely with distributors and relevant stakeholders to forecast demand and prevent stock-outs or excess inventory

• Analyse sales performance, account trends, market developments and competitor activities to identify commercial opportunities and potential risks

• Build and maintain strong, long-term relationships with buyers, category managers and key decision-makers

• Ensure all sales, merchandising and promotional activities comply with applicable regulatory requirements and company guidelines, particularly for OTC products

• Prepare regular sales reports, account updates and business insights for management review

• Provide accurate forecasts and updates to internal and external stakeholders using key account performance metrics

Job Requirements

• Minimum 2–3 years of relevant experience in Key Account Management, Sales or Business Development, preferably within pharmaceutical, healthcare, FMCG or consumer healthcare industries

• Experience working with major pharmacy chains, modern trade retailers or distributors will be an added advantage

• Good understanding of OTC products and the consumer healthcare market

• Strong commercial mindset with a passion for achieving sales targets and business growth

• Excellent communication, negotiation and relationship-building skills

• Familiarity with local regulatory requirements relating to OTC product promotion

• Able to work independently, manage multiple priorities and collaborate effectively across teams

• Proficient in Microsoft Office, particularly Excel and PowerPoint

What We Offer

For this role, you will enjoy:

• Monthly Handphone Claim up to RM100
• Monthly Car Allowance
• Monthly Petrol Claim
• Sales Incentive – earn additional rewards based on your sales performance and achievements
• Exposure to OTC, healthcare and consumer products
• Opportunity to develop your career in Key Account Management and commercial sales