Key Account Executive

BAGS CITY GROUP is a leading retail company specializing in luggage, bags, and travel accessories. Established in 1992, we proudly carry well-known brands such as Lojel, Thule, Bagasi and Knirps. With a strong presence across Indonesia through 30 showrooms and 100 department stores, we continue to grow and innovate.

We are currently looking for a Key Account Executive to strengthen our partnerships, drive business growth, and ensure excellent execution across our key retail channels.

Start your journey with Bags City and be part of our growth story.

As a Key Account Executive, internally referred to as Merchandising Sales Executive, you will be responsible for managing day-to-day communication with key retail accounts, monitoring sales performance, coordinating promotional activities, and ensuring excellent in-store execution. You will work closely with internal teams and external partners to support account growth, improve product visibility, and maximize sales opportunities across our retail channels.

Key Responsibilities :

1. Account Management : Maintain strong working relationships with key accounts and retail partners, ensuring effective communication and timely issue resolution.
2. Sales Performance : Monitor sales performance by account and store, analyze sales data, and identify opportunities to improve results.
3. Account Development : Identify potential business opportunities and support the development of new accounts and distribution channels.
4. Promotional Execution : Coordinate promotional programs with retail partners and internal teams to ensure timely and effective implementation.
5. Retail Execution : Conduct regular store visits to monitor product availability, display quality, promotional materials, and overall in-store execution.
6. Visual Merchandising : Ensure product displays are attractive, properly maintained, and aligned with brand guidelines.
7. Sales Analysis & Reporting : Prepare regular sales reports and provide actionable insights on account performance, market trends, and competitor activities.
8. Sales & Product Training : Coordinate and deliver product knowledge and selling skills training to Sales Associates and frontline teams.
9. Cross-functional Collaboration : Work closely with Marketing, HR, Sales & Operations, and Merchandising teams to coordinate campaigns, POSM, and in-store activation.
10. Product Launch & Special Projects : Coordinate product launches, seasonal promotions, and other commercial initiatives to ensure smooth execution.

Requirements :

1. Minimum 2 years of experience in Key Account Management, Sales, Merchandising, or Trade Marketing (multi brand retail company experience is a plus).
2. Bachelor’s degree in Marketing, Business, Economics, or related fields.
3. Strong relationship management, negotiation, and communication skills.
4. Result-oriented with strong analytical skills to evaluate sales and account performance.
5. Comfortable with frequent store visits and field execution.
6. Solid understanding of retail execution, merchandising, and brand activation.
7. Proficient in Microsoft Excel and data analysis.
8. Familiar with project management tools.
9. Able to communicate in English.
10. Willing to be based on-site in BSD, Tangerang Selatan.

Why Join Us?

• Be part of a growing retail company with strong brand partnerships
• Work closely with cross-functional teams and key industry players
• Opportunity to drive real business impact across all retail channels