Company Description

SGS is the world’s leading inspection, verification, testing and certification company. We are recognized as the global benchmark for quality and integrity. With more than 94,000 employees, we operate a network of more than 2,600 offices and laboratories around the world.

Job Description

• Keeps close contact with GKAM or RKAM to understand progress or time frame of KA program

• Keeps close connection with KA local representative office or its key sourcing agent to introduce our capability

• Monitoring & summarizing financial performance of the account and keep CRS manager and RKAM or GKAM updated

• Monitoring & following up with any quality issues, client complaint• Organizes vendor seminar to introduce KA requests and get sales leads

• Supports sales staff approaching individual vendor; LKAM can also directly host key vendor

• Monitors project status especially during initial kick off stage to make sure no problem happens in quotation, TAT (turn-around-time), etc

• Organizes regular review meeting with KA local office, SGS RKAM

• Transfers update of KA (client testing protocol, pricing, special reporting format, test request form and other documents) from GKAM or RKAM to relevant teams.

• Other task as assignment

Qualifications

• University level or higher
• 1-2 year experience in related products or services
• Proficient in English

Additional Information

• of complaints and claims related to the assigned inspections

• of errors in Reports and delivery time of Reports (Maximum 24 hours after inspection)

• Accuracy and number of customer queries on reports