Randstad Malaysia

About the Job
This position focuses on managing key B2B client relationships, driving product introduction projects, and ensuring seamless supply chain coordination. It offers a great balance of client engagement, project tracking, and cross-functional leadership.
About the Company
We are a global leader in sustainable industrial packaging solutions for high-tech sectors like semiconductor, electronics, and datacom. Our Penang site serves as the headquarters for our Southeast Asia operations.
Key Responsibilities
<ul>
<li>Manage end-to-end B2B client accounts and build strong long-term relationships.</li>
<li>Coordinate new product introductions with engineering and business development teams.</li>
<li>Monitor client demand forecasts and track deliveries with production and supply chain teams.</li>
<li>Resolve quality issues and complaints by working closely with internal quality units.</li>
<li>Support business development by identifying upselling and expansion opportunities with existing clients.</li>
</ul>
Skills &amp; Experience Required
<ul>
<li>Bachelor's degree in Engineering, Business, Marketing, or a related field.</li>
<li>Minimum 2 years of experience in account management, project coordination, or customer service.</li>
<li>Background in manufacturing, electronics, semiconductor, or protective packaging industries.</li>
<li>Ability to read technical drawings and strong proficiency in MS Excel, PowerPoint, and CRM tools.</li>
<li>Good communication skills with the ability to manage regional projects and stakeholders.</li>
</ul>

Key Account Executive/Program Manager (High-Tech/EMS Packaging)

Key Account Executive/Program Manager (High-Tech/EMS Packaging)

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