Key Account Manager

Are you a results-driven sales professional with a passion for advanced engineering solutions? At Tonasco, we specialize in precision components for high-tech industries such as Semiconductor, Optical & Laser, Medical, and Life Sciences.

We are seeking a dynamic and proactive team player to drive business growth, strengthen customer relationships, and position Tonasco as a preferred partner to global clients. If you thrive in a fast-paced, collaborative environment and are eager to grow your career in a high-tech manufacturing setting, we invite you to join us.

Responsibilities

• Manage and achieve sales targets for assigned key accounts across domestic and international territories.
• Develop and execute account plans, sales strategies, and marketing activities to drive business growth
• Build and maintain strong relationships with existing and prospective customers through regular visits, meetings, and exhibitions
• Manage and process RFQs and Sales Orders, provide competitive quotations, and follow up effectively to secure orders.
• Monitor and resolve customer complaints and delivery issues in collaboration with relevant teams to ensure customer satisfaction and timely order fulfilment
• Maintain accurate customer data, track opportunities, and generate reports using CRM and ERP systems
• Collaborate closely with engineering, supply chain, and quality teams to support customer enquiries, quotations, and order fulfilment.

Requirements

• Bachelor’s Degree in Mechanical Engineering or a related field
• Minimum 3 – 5 years of relevant experience in key account management or sales within manufacturing or engineering industry
• Experience handling industrial clients, preferably in high-tech sectors such as Semiconductor or Medical instruments.
• Strong communication and presentation skills in English
• Results-driven, proactive, and customer-oriented mindset
• Willingness to travel as required
• This role is non-commission based
• Location: Bukit Jelutong, Shah Alam