Key Account Manager

About the role

We are seeking an experienced Key Account Manager to join Global Workwear Investments Pty Ltd on a full-time basis. This is a strategic position based in Welshpool, WA 6106, where you will take ownership of our most important client relationships and drive revenue growth through account expansion and service excellence. As a Key Account Manager, you will be the primary point of contact for our commercial accounts, responsible for building long-term partnerships, understanding client needs, and ensuring their satisfaction with our products and services. This role is crucial to our business growth strategy and offers the opportunity to make a significant impact on our commercial success.

Key responsibilities

• Develop and maintain strong relationships with key accounts, serving as their primary contact for all business matters
• Identify upselling and cross-selling opportunities within existing accounts to drive revenue growth
• Manage contract renewals and negotiate terms to ensure mutual benefit and client retention
• Collaborate with internal teams including operations, delivery, and Branding to ensure exceptional service delivery
• Proactively identify client challenges and develop solutions that add value to their business
• Forecast account performance and contribute to overall sales targets and company objectives
• Monitor market trends and competitive activity within your assigned accounts
• Manage account budgets and ensure profitability of key accounts

What we're looking for

• Proven track record of successfully managing key accounts and building long-term client relationships in a sales or account management role
• Strong commercial acumen with the ability to understand client business objectives and align solutions accordingly
• Excellent communication skills, both written and verbal
• Demonstrated ability to identify and capitalize on revenue growth opportunities through upselling and cross-selling
• Proficiency with customer relationship management (CRM) systems and sales reporting tools
• Self-motivated and proactive approach to account management with strong organizational skills
• Ability to work effectively both independently and as part of a collaborative team
• Experience in the workwear or industrial supplies sector is highly desirable

What we offer

At Global Workwear Investments Pty Ltd, we recognize that our employees are our greatest asset. We offer a competitive salary package commensurate with experience, along with performance-based incentives that reward your success. Our comprehensive benefits include superannuation contributions, professional development opportunities, and support for career progression within our growing organisation. We foster a collaborative, supportive work environment where your contributions are valued and recognised. We encourage flexibility where possible to support work-life balance, and we are committed to providing a safe, inclusive workplace that celebrates diversity and supports the wellbeing of all team members.

About us

Global Workwear Investments Pty Ltd is a leading provider of workwear and industrial solutions, committed to delivering high-quality products and exceptional service to clients across Western Australia. With a reputation built on reliability, innovation, and customer-centric values, we have established ourselves as a trusted partner for businesses seeking professional workwear solutions. Our team is passionate about supporting our clients' success, and we pride ourselves on our collaborative culture and commitment to continuous improvement. We are an ambitious, growing company that values integrity, excellence, and teamwork in everything we do.

Apply now

If you are an experienced account manager ready to take on a strategic role managing our most valuable client relationships, we would like to hear from you. Please submit your CV, along with a cover letter outlining your relevant experience and why you are interested in this position. Join us in driving growth and delivering excellence to our key accounts.