Key Account Manager

Key Account Manager - Wales and Birmingham down to Devon/Cornwall

Are you passionate about building strong partnerships and driving profitable growth?

Do you thrive on creating solutions for customers and leading accounts to long-term success?

If so, this could be the perfect role for you.

What will you be doing in this role?

As our Key Account Manager, you’ll take ownership of a portfolio of large regional contractor accounts within the trade market. Your focus will be on developing long-term, sustainable partnerships that deliver profitable growth while ensuring excellent customer service.

In this role, you will:

• Manage and strategically develop nominated key regional contractor accounts predominantly in the house building industry
• Identify and convert new opportunities using industry tools and recording all activity in CRM
• Negotiate trading agreements and pricing strategies that deliver results
• Work closely with regional teams and colleagues across the Trade division to achieve commercial objectives
• Provide accurate forecasting and ensure prompt payment of accounts

Success in this role will be measured by your ability to deliver sustainable sales growth, exceed margin and volume targets, and become a trusted partner to your contractors.

What do you need to bring?

• Proven track record in sales and account management (B2B)
• Strong commercial acumen with a focus on profitability
• Excellent communication, presentation, and relationship-building skills
• Confident negotiator with strong influencing abilities
• Organised, detail-oriented, and comfortable using CRM tools

What kind of person will thrive in this role?

• You are passionate about delivering outstanding customer service and acting as a brand ambassador
• You are proactive, driven, and motivated by achieving targets
• You can think creatively about new ways to develop the business
• You value collaboration, support colleagues, and enjoy working as part of a team
• You communicate openly and clearly, even when it comes to difficult conversations

At Crown Paints, we care about our people and create an environment where colleagues can thrive, innovate, and be supported in their growth.