Key Account Manager

Who you are

• Strong communication skills across in-person conversations, phone, email and cross-functional collaboration
• Experience building and maintaining strategic relationships with high-value sellers or commercial accounts
• A strategic mindset with strong negotiation and value-based selling skills
• An autonomous and organised approach to managing accounts, priorities and commercial opportunities
• A Bachelor's or Master's degree in a Commercial, Economics, Sales-related or relevant field, combined with sales experience
• Confidence working with data and Google Workspace tools, including Google Sheets and Google Slides, with HubSpot or another sales CRM considered a plus
• Excellent Dutch and English communication skills, with a willingness to travel regularly within the Netherlands and Belgium and to the Amsterdam headquarters

What the job involves

• As a Key Account Manager within the Collectables Sales Team, you will help grow Catawiki’s commercial performance by developing a portfolio of existing sellers with strong growth potential.
• You will build strategic relationships, create growth plans and help sellers expand their business on Catawiki
• You will work closely with Business Developers, Experts and internal stakeholders to retain and grow top sellers, improve their performance and ensure the right supply reaches the platform
• Take over newly onboarded sellers from Business Developers and support their continued growth
• Identify existing sellers with high growth potential and develop strategies to increase their performance and revenue
• Build, negotiate and maintain commercial agreements that create value for both sellers and Catawiki
• Monitor seller health and performance metrics to identify risks, opportunities and areas for improvement
• Grow and retain a portfolio of top sellers through relationship building, targeted communication, upselling and KPI analysis
• Collaborate with Experts to bring the right supply from top sellers to Catawiki
• Partner with internal stakeholders to improve seller support and proactively address opportunities for growth