Key Account Manager

At Roche you can show up as yourself, embraced for the unique qualities you bring. Our culture encourages personal expression, open dialogue, and genuine connections,  where you are valued, accepted and respected for who you are, allowing you to thrive both personally and professionally. This is how we aim to prevent, stop and cure diseases and ensure everyone has access to healthcare today and for generations to come. Join Roche, where every voice matters.

The Position

You will be responsible for account management and promotion in the designated accounts and/or areas.

Main  Tasks & Responsibilities

• Manage and monitor of sales performance of account that are assigned
• Achieve sales target assigned by line manager
• Implement Key Account Management system
• Keep improving KOLs relationship in respective areas. Work closely with local distributors in the area assigned
• Promote products and services offered by the company to the customers (end users)
• Coordinate instrument installation with Service Engineer and Application Specialist
• Keep good and up to-date customer profile
• Work closely with Service, Application Support team to ensure customer satisfaction
• Assist in yearly budgeting exercise

Basic Requirements of the Job

• You should hold at least Diploma in Clinical Diagnostics or appropriate Science
• You should have at least 2 years’ experience in hospital diagnostics laboratory or 2 years’ similar sales experience in the industry. Instrument sales experience would be a plus

Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.