Key Account Manager

Who you are

• Ready to shape the future of digital optimization as part of a global leader in AI-powered experience solutions
• Significant experience in Commercial account management (Senior KAM / Senior Account Executive level) within a SaaS, Digital, or Martech environment, with a proven track record of retaining and growing strategic accounts
• A hunter mindset — confidence in developing and pursuing new commercial opportunities within an existing client base, with strong negotiation and closing skills
• Strong ability to engage and influence senior decision-makers, navigating complex Commercial organisations and multi-stakeholder buying processes
• A collaborative and team-oriented approach, with the ability to work cross-functionally alongside CSM, Presales, and Partner teams to deliver outstanding client outcomes
• Eagerness to learn, adapt, and contribute in a fast-paced, international environment — coachable, curious, and driven by continuous improvement
• If you don’t meet 100% of these qualifications, tell us why you’d still be a great fit for this role in your application!

What the job involves

• The UK Key Account Management team, based in our London office, covering the UK market
• You will join a team of Key Account Managers and work closely with internal stakeholders including the Head of KAM UK, the UK VP of Sales, Customer Success Managers, Partner Sales Managers, Solutions Engineers, and Revenue Operations
• Externally, you will engage with senior decision-makers and key stakeholders at Commercial accounts across the UK
• As Senior KAM UK, you will manage and grow a portfolio of key Commercial accounts in the UK market, ensuring retention, expansion, and satisfaction of AB Tasty's most strategic clients
• Tech Stack & Tools: Salesforce (CRM & forecasting), Gong (call intelligence), Slack (internal communication), Google Workspace (Drive, Docs, Sheets), and the AB Tasty platform (Web Experimentation, Personalization, Feature Experimentation, Recommendations & Search)
• Manage Commercial account portfolio primarily based in the UK, owning the full commercial relationship and driving revenue growth across your book of business
• Drive transitions and onboarding of key accounts — including flagship clients — ensuring a seamless experience and strong early engagement
• Identify and execute upsell and cross-sell opportunities within your portfolio, leveraging AB Tasty's full suite of products to expand account value
• Collaborate closely with CSM teams on client use cases, QBRs, and adoption initiatives to ensure clients derive maximum value from the platform
• Attend customer meetings and ensure rigorous follow-ups, including calendar linking, structured account reviews, and proactive stakeholder engagement
• Contribute to the UK geographical segmentation strategy, providing market insights and recommendations to optimize account coverage and team performance

The application process

• Step 1: Discovery interview with Fayçal Bennegadi, Talent Acquisition Team Leader
• Step 2: Hiring Manager interview with Parth Makkar, Head of KAM - UK/Nordics
• Step 3: Case study presentation with a team member
• Step 4: Final meeting with a member of the Leadership team

Benefits

• Huge impact. AB Tasty is only as great as our team. By directly developing the publicly accessible SaaS platform used by all our clients, you’ll have a direct impact on the company’s success
• The opportunity to unleash your creativity. You’ll be free to contribute to the processes, the tools and the organisation of the team, according the agile principles
• No micromanaging. Be the owner of your effort - you’ll be one of the team and fully trusted to take responsibility for your tasks. You’ll have every incentive to make a real impact
• International reach. Our audience is wildly international, and our team is too. Although our HQ is located in France, our company language is English
• Continuous education. We offer many opportunities for each employee to learn and grow from a mix of professional and non professional topics
• Unique career opportunity. By joining a fast-growing company that’s making waves in the tech industry, you’ll have a wonderful chance to enhance your learning and advance in your career faster than you ever thought possible
• Lots. Of. Fun. Our incredible magic makers organize awesome events, such as team games, drinks, yoga classes and parties
• Remote working, flexible schedule. This isn’t a “clock in, clock out” company. We care about your productivity, not tracking every minute you’re on site. It’s up to you to always be responsible for your work, no matter where you are or what schedule you’re keeping
• Time for yourself. After a year within AB Tasty, we offer you a day off during which we simply ask you to think about your career expectations with us. It's not always easy to find time for introspection and to envision what path can lead us to a happy career so we offer a Retreat Day as an opportunity to reflect on that. We not only aim to succeed, but also to make you succeed