Key Account Manager

Job Title: Enterprise Account Manager

Location: Dubai, United Arab Emirates

Experience: 5+ Years

Employment Type: Full-time

Position Overview:

We are seeking an experienced Enterprise Account Manager to drive business growth across enterprise customers in the UAE. The ideal candidate will have a strong background in selling cloud solutions through leading cloud OEMs (such as Microsoft, AWS, Google Cloud, Oracle, IBM, VMware, Red Hat, Nutanix, or Cisco) or their channel partners based in Dubai.

The role requires building strategic relationships with enterprise customers, cloud partners, and system integrators while identifying new business opportunities, managing the sales cycle, and achieving revenue targets.

Key Responsibilities:

• Develop and execute strategic account plans for enterprise customers across the UAE.
• Build and maintain relationships with CXOs, IT leaders, procurement teams, and business decision-makers.
• Drive new business acquisition while expanding existing customer accounts.
• Collaborate with cloud OEMs, distributors, and channel partners to identify joint sales opportunities.
• Generate pipeline through partner engagement, customer meetings, networking, and market development initiatives.
• Lead customer presentations, solution discussions, commercial negotiations, and contract closures.
• Work closely with pre-sales, technical, and delivery teams to develop winning proposals.
• Manage complex enterprise sales cycles involving multiple stakeholders.
• Ensure accurate forecasting and pipeline management using CRM tools.
• Meet or exceed quarterly and annual revenue targets.
• Monitor market trends, competitor activities, and emerging cloud technologies.
• Participate in industry events, partner programs, and customer workshops.

Required Qualifications:

• Bachelor’s degree in Business, Information Technology, Engineering, or a related field.
• 3–7 years of enterprise technology sales experience.
• Minimum 5 years of experience selling cloud, infrastructure, cybersecurity, or digital transformation solutions.
• Proven experience working with cloud OEMs or their partners in the UAE market.
• Strong understanding of cloud platforms including Microsoft Azure, AWS, Google Cloud, Oracle Cloud, VMware, Nutanix, Red Hat, or similar technologies.
• Demonstrated success in managing enterprise accounts with consistent achievement of sales targets.
• Experience selling through channel partners, distributors, or system integrators.
• Strong commercial negotiation and contract management skills.
• Excellent presentation and communication skills.
• Fluency in English is required; Arabic is an advantage.

Preferred Experience:

Candidates with experience working with one or more of the following are highly preferred:

• Microsoft ecosystem
• Amazon Web Services (AWS)
• Google Cloud
• Oracle
• IBM
• VMware
• Cisco
• Red Hat
• Nutanix
• Dell Technologies
• Hewlett Packard Enterprise (HPE)
• Lenovo
• Cloud distributors and value-added distributors (VADs)
• Managed service providers (MSPs)
• System integrators (SIs)

Key Competencies

• Enterprise sales
• Strategic account management
• Cloud solutions
• Partner ecosystem management
• Business development
• Executive relationship management
• Solution selling
• Pipeline management
• Negotiation
• Consultative selling
• CRM proficiency (Salesforce, Microsoft Dynamics, HubSpot, or similar)

Performance Metrics

• Quarterly and annual revenue achievement
• New customer acquisition
• Growth within existing accounts
• Qualified pipeline generation
• Partner-driven revenue
• Customer satisfaction and retention
• Forecast accuracy
• Gross margin achievement

Ideal Candidate Profile

The successful candidate is a results-driven enterprise sales professional with a strong network across the UAE technology ecosystem. They possess deep knowledge of cloud technologies, understand partner-led sales motions, and have established relationships with cloud vendors, distributors, and enterprise customers in Dubai. They are capable of managing complex sales engagements, influencing senior executives, and consistently delivering business growth in a competitive market.

Human Resource Email: [email protected]