Key Account Manager

Job Title

Key Account Manager

Job Description

Job Posting Description

Are you ready to drive growth across a diverse mix of customers and make a real impact on our business?

Our Sales team in Prague is looking for a Key Account Manager to take ownership of a diverse customer base and accelerate sustainable growth across multiple channels.

This is a high-impact role with strong visibility, close collaboration with cross-functional teams and senior leadership, and the opportunity to influence commercial strategy and business performance.

Your role

You will be responsible for managing and developing a diverse portfolio of customers, ranging from e-commerce players to brick-and-mortar partners and FMCG accounts. You will shape commercial plans, identify growth opportunities, and build strong, long-term partnerships that deliver mutual success.

This role offers a unique combination of strategic thinking and hands-on execution, providing the opportunity to influence key business decisions and contribute directly to the company’s growth ambitions.

You will:

• · Own and develop the relationship with different customers (e-commerce, brick and mortar, FMCG)
• · Define and execute a long-term account strategy aligned with business objectives
• · Drive sales growth and improve account profitability
• · Lead commercial negotiations, including contracts and trading conditions
• · Work closely with cross-functional teams (marketing, supply chain, finance) to deliver results
• · Use data, forecasting and KPIs to steer the business and identify opportunities
• · Anticipate risks and proactively implement mitigation plans
• · Understand customer strategy, market trends and competitive landscape
• · Optimize portfolio mix to maximize performance
• · Continuously improving ways of working and execution

What you bring

• 4+ years of experience in Key Account Management or a similar commercial role
• Proven track record with e-commerce and/or brick and mortar customers
• Strong strategic thinking and business planning skills
• Ability to influence senior stakeholders
• Excellent negotiation and communication skills
• Customer-centric mindset with a solution-oriented approach
• Strong collaboration skills across functions
• Data-driven thinking and analytical capability
• High level of ownership and accountability
• Ability to perform in a fast-paced, high-impact environment
• A proactive “make things happen” attitude

How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week.

About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help the lives of others.

• Learn more about our business.
• Discover our rich and exciting history.
• Learn more about our purpose.
  If you’re interested in this role and have many, but not all, of the experiences needed, we encourage you to apply. You may still be the right candidate for this or other opportunities at Philips. Learn more about our culture of impact with care here.

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