Key Account Manager

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Our Opening and Your Responsibilities

The fundamental purpose of this role is to represent Mettler-Toledo as a strategic technical partner and spearhead our growth strategy for top-tier biopharmaceutical accounts in South Korea.

As a senior individual contributor, this position will be responsible for managing relationships with critical accounts, driving complex sales cycles, and securing long-term partnerships. As a trusted advisor to senior stakeholders at top-tier biopharma, this position will ensure our solutions align with their production, research, and regulatory requirements.

Serving as the commercial lead for the Process Analytics division, this role carries the broader mandate of driving the entire Mettler-Toledo business portfolio within our most critical key accounts.

What You Need to Succeed

1. Dominance in Process Analytics (PA) Integration

Outcome: Establishing Mettler-Toledo’s PA sensors as the "gold standard" in the client’s bioprocessing units.

Strategic Focus: Moving beyond transactional hardware sales to become embedded in the client's design phase and SOPs for new facility build-outs or line expansions.

2.Multi-Divisional "Share of Wallet" Expansion

Outcome: Driving significant revenue growth across divisions (e.g., Lab and Industrial) by leveraging the access and trust established through the PRO division.

Strategic Focus: Mapping the client's organizational chart to identify unmet needs in R&D, Quality Control, and Logistics, and providing the full MT value proposition to satisfy those requirements.

3. Strategic "Trusted Advisor" Positioning

Outcome: Becoming the primary point of contact for the client’s high-level technical and operational leadership, making it increasingly difficult for competitors to displace Mettler-Toledo.

Strategic Focus: Anticipating the client’s long-term business goals—such as scaling up production, compliance with international regulatory standards, or digital transformation—and proactively aligning MT solutions to help them achieve these goals.

Key Responsibilities (1) Planning and Organisation

• Strategic Account Mapping: Create and maintain comprehensive account plans that identify key stakeholders, decision-making units, and long-term capital expenditure timelines for assigned biopharmaceutical clients.
• Cross-Divisional Synchronization: Lead internal coordination between Process Analytics, Lab, and Industrial divisions to ensure a unified "One-MT(Mettler-Toledo)" approach, preventing internal silos and providing a seamless experience for the client.
• Expansion Planning: Align Mettler-Toledo’s growth strategy with the client’s facility expansion, facility upgrades, and global production roadmap to ensure proactive service and solution delivery.

Key Responsibilities (2) Business Development/Sales and Marketing

• Sales Leadership: Drive the full lifecycle of high-value, long-cycle sales, from initial lead generation and proposal development to complex contract negotiations and procurement finalization.
• Market Intelligence & Positioning: Monitor competitive activities, regulatory shifts, and industry trends in the Korean biopharma landscape to refine value propositions and maintain a competitive edge.

Key Responsibilities (3) Technical Advisory and Product Advocate

• Trusted Technical Partner: Position Mettler-Toledo as an indispensable partner by providing consultative advice on technical challenges, such as GMP compliance, validation requirements, and facility constraints.
• Product Advocacy: Act as the internal voice of the customer, feeding technical requirements and unmet market needs back to product management teams to influence future development and product roadmaps.
• Solution Architecting: Translate complex client pain points into tailored Mettler-Toledo solutions, effectively communicating the technical value proposition to both engineering teams and executive leadership.

Key Responsibilities (4) Service Standards and Customer Relationship Management

• Cultivate deep-rooted relationships by moving beyond transactional interactions, effectively positioning as a trusted advisor who contributes to the client’s long-term business goals.
• Conduct regular business reviews with key stakeholders to align Mettler-Toledo’s roadmap with the client’s evolving production requirements, reinforcing our status as an long term strategic partner.
• Manage client expectations through transparent communication, particularly during complex project implementations, facility audits, or supply chain challenges.

Requirements (Mandatory)

• B2B 기술영업 최소 8~10년 이상의 경력자 (국내 바이오제약, 의료기술, 첨단 산업 장비 분야 우대)
• 산업 지식: Pharm Bio 제조 공정에 대한 높은 이해도 (GMP 기준, Validation 요건 등)
• 국내 고객 및 Global 내부 팀과의 원활한 소통 위한 한국어/영어 구사 능력 (작문, 회화 모두 능통)

Our Offer to You

1. 시차 출퇴근제도, 재택근무 제도를 실시합니다. (*Internal Policy를 따르며, 담당 직무의 성격에 따라 부서장 책임 하에 조정 가능.)

2. 주 40시간 근무하고, 연차유급휴가는 근로기준법 기준에 따라 부여합니다.

3. 8호선 문정역에서 도보 3분 거리입니다. (지하 통로로 연결)

4. 자기계발비 지원(월 10만원 한도), 설/추석/근로자의 날 각 10만원 상품권 지급, 건강검진 연1회 실시(본인 외 동반 1인 포함)합니다.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy .