Key Account Manager

Position: Key Account Manager

Areas: IT Hardware, Networking, Servers & Data Centre, Cloud, Cybersecurity, Audio-Visual (AV), End Point
Experience range : 10 to 15 years in IT Sales {IT Hardware, Networking, Servers & Data Centre, Cloud, Cybersecurity, Audio-Visual (AV), End Point}

Mode of work: Onsite, all 5days from office, which involves regular field visits and client meetings.
Location: Mumbai, Andheri East

Job Description:

We are seeking a results-driven and customer-focused Key Account Manager to manage and grow strategic enterprise accounts. The ideal candidate will be responsible for driving revenue growth, strengthening client relationships, and delivering tailored technology solutions aligned with customer business objectives.

Key Requirements:

• Own and manage a portfolio of key accounts, ensuring long-term relationship development and customer satisfaction.
• Develop deep understanding of client business, industry trends and technology needs to identify growth opportunities.
• Drive revenue growth through upselling, cross-selling and new business acquisition within existing accounts.
• Build and execute account plans and sales strategies to meet or exceed assigned targets.
• Engage with key stakeholders and decision-makers to position solutions effectively.
• Conduct regular customer meetings (in-person) to strengthen engagement and uncovering new opportunities.
• Collaborate with internal teams (pre-sales, marketing, product and practice) to deliver customized solutions.
• Maintain accurate sales forecasts, pipeline management, and CRM hygiene.
• Negotiate commercial terms and close deals while ensuring profitability.
• Track market trends, competitor activities, and customer insights to refine sales strategies.

Required Experience:

• 10+ years of experience in B2B sales, preferably in IT hardware, telecom, software sales and mobility solutions.
• Proven track record of managing key accounts and having existing accounts and consistently achieving or exceeding sales targets.
• Strong understanding of enterprise sales cycles and solution-based selling.
• Ability to analyze customer needs and align them with technology solutions.
• Strong business acumen with the ability to interpret market and industry insights.
• Excellent stakeholder management and relationship-building skills.

Skills & Competencies:

• Strategic account planning and execution.
• Sales forecasting and pipeline management.
• Negotiation and closing skills.
• Strong communication and presentation abilities.
• Customer-centric mindset with problem-solving approach.
• Team Player with ability to influence cross-functional teams.
• Time management and organizational skills.