Key Account Manager

COMPANY DESCRIPTION:

Hengli America Corporation (www.henglihydraulics.com) is a subsidiary of Jiangsu Hengli Hydraulic Co. Ltd., a world class manufacturer of hydraulic components and hydraulic system integrator located in Changzhou China approximately 3 hours from Shanghai.

Hengli’s brand is recognized globally as a superior supplier to internationally recognized Original Equipment Manufacturers (OEMs) in earthmoving and construction, mining, lift, aerial work platform, marine and offshore, and oil and gas markets. We produce customized hydraulic cylinders, industrial hydraulic valves, mobile valves, piston pumps and motors, and various pneumatic products.

Hengli America is in the greater Chicago area and is rapidly growing in the areas of product research and development, application development, manufacturing, and customer service.

SUMMARY OF POSITION:

The Account Manager is responsible for cultivating and maintaining strong relationships with a company's key accounts, aiming to grow revenue and ensure customer satisfaction. They act as the primary point of contact, anticipating client needs, resolving issues, and implementing strategies to achieve long-term success for both the client and the company.

The Account Manager is responsible for providing customers with custom hydraulic cylinders, hydraulic components, and hydraulic systems. They will work closely with customer’s purchasing and engineering team to develop solutions as well as with internal team members in China for quoting and project management coordinated through the Bolingbrook office. They utilize technical resources within Hengli to further develop technical relationships within Customers.

The ideal candidate will have a bachelor’s degree and an entrepreneurship driven mindset. The Account Manager should be eager to learn and grow in a sales role and will join the Key Accounts team. This candidate should be located in the Midwest, and able to travel as well as work out of the Bolingbrook IL office as needed.

PRIMARY DUTIES AND RESPONSIBILITIES:

• Acts as the primary point of contact, anticipating client needs, resolving issues, and implementing strategies to achieve long-term success for both the client and the company.
• Establishes, develops and manages new leads by various prospecting methods including phone, internet, social media, field sales, as well as exhibits and attendance at trade shows
• Maintains and grows current customer relationships
• Maintains CRM system of customer files, hydraulic industry notes, and customers market trends
• Coordinates (logistics or aftermarket repairs) to exceed customer requirements
• Prepare emails, letters, quotes, and orders and sends information to customers and colleagues in China headquarters
• Contact related companies and ask questions to develop potential sales opportunities from first call to closed sale
• Meets with customer to negotiate contract price and terms and conditions of sale
• Develops and maintains sales plans within accounts
• Observes trends within accounts
• Reports on trends within the market, competitors, and developing trends to management and sales teams
• Keeps and maintains project price tracking sheets and communicates with accounting to make sure all invoices for payments are correct and up to date
• Travels 70% of time, and has reliable transportation

POSITION REQUIREMENTS / QUALIFICATIONS:

• Bachelors degree in Business or other relatable field.
• 3+ years sales experience required
• Sales experience directly with key or global OEMs preferred
• Experience in agriculture, construction, oil & mining industries is a plus
• Experience in hydraulics/Fluid power industry is a plus
• Ability to multi-task among job responsibilities
• Ability to interact with diverse cultures with sensitivity, flexibility and adaptability
• Significant travel time may be required (average 70%) including internationally
• Goal focused with a competitive and entrepreneurial spirit
• Strong ability to create relationships
• Clear communication through written and oral mediums
• Ability to achieve and exceed sales goals
• Fluid Power Certification is a plus
• Able to speak Chinese is a plus
• Ability to learn and utilize software to meet goals and support operations

BENEFITS:

• Medical, Dental, and Vision insurance, with $0 payroll deduction premium options
• HSA plan option
• Employer paid life insurance
• Voluntary life insurance and disability plans
• Employee Assistance Program
• 401k with employer match
• Paid vacation, sick time, and holidays
• Sales Commission Bonus
• Monthly phone, car, and home-office allowance
• Corporate credit card for business expenses

Job Type: Full-time

Pay: $100,000.00 - $140,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Vision insurance

Application Question(s):

• Are you located in the midwest? (WI, IL, IN, MI, OH)

Experience:

• B2B sales: 3 years (Required)
• hydraulics/Fluid power industry: 1 year (Preferred)

Location:

• United States (Required)

Willingness to travel:

• 75% (Required)

Work Location: On the road