Key Account Manager

LOCATION: Hybrid, NSW, Smithfield

CONTRACT TYPE : Full time

Are you passionate about building strong customer relationships and driving commercial growth? Join RS as a Key Account Manager, where you’ll manage a portfolio of customers, uncover new business opportunities, and position RS as the trusted supplier of choice in your territory.

What You’ll Do

• Manage and grow relationships with existing customers.
• Identify and engage target customers to generate new business.
• Drive upselling and cross-selling to achieve sales targets.
• Collaborate with internal teams to deliver value-added solutions aligned to customer needs.
• Maintain accurate CRM and sales data to support forecasting and marketing insights.
• Use data-driven decision-making to ensure compliance with pricing and service agreements.
• Resolve customer issues and partner with teams to improve customer experience and NPS.
• Participate in product trainings, marketing initiatives, and continuous improvement activities.
• Uphold company standards and compliance across all processes.

About You

If you have the following skills and experience, we want to hear from you:

• Over 3 years’ experience in Account Management or Strategic Business Development and proven track record in industrial field sales, preferably in Industry / MRO / Electronics. .
• Strong negotiator and communicator; builds effective relationships.
• Results‑driven with solid financial, analytical, and time‑management skills.
• Skilled in procurement understanding, value selling, and meeting KPIs.
• Collaborative, proactive, and committed to continuous learning.
• Proficient in SAP and Microsoft tools.

What To Do Next

Wherever you are on your journey, your next step with us is full of opportunity! Just click the ‘Apply Now’ button. You’ll need to create an account and attach your CV and answer a few questions, and you can attach a cover letter if you like.

We will get back to you as soon as we can after the closing date to let you know if we’d like to arrange an interview.

About RS

RS is a high-service global product and service solutions provider for industrial customers, enabling them to operate efficiently and sustainably.

We operate in 33 markets, stock over 875,000 industrial and specialist products and list an additional five million relevant for our industrial customers, sourced from over 2,500 suppliers. This extensive range supports our customers across the industrial lifecycle of designing, building and maintaining equipment and operations. We enhance their experience through a tailored service model, leveraging our efficient physical, digital and process infrastructure sustainably. We combine a technically led and digitally enabled approach with an exceptional team of experts; ultimately, it’s our people that make the difference.

Our purpose, making amazing happen for a better world, reflects our focus on delivering results for people, planet and profit.

RS Group plc is listed on the London Stock Exchange with stock ticker RS1 and in the year ended 31 March 2026 reported revenue of £2,881 million.

For more information, please visit https://www.rsgroup.com/ .