Key Account Manager

The Key Account Manager is responsible for managing and growing relationships with key clients while actively driving sales to achieve revenue targets. This role combines strategic account management with direct selling activities, ensuring clients receive high-quality service and tailored solutions that support business growth.

JOB DESCRIPTIONS:

-          Build and maintain strong, long-term relationships with key clients; serve as their primary point of contact.

-          Develop strategic account plans to grow revenue and improve client satisfaction. -Understand client needs, challenges, and goals to propose effective solutions.

-          Coordinate with internal teams (Sales, Operations, Marketing, Finance) to deliver products and services on time and according to client expectations.

-          Resolve client issues promptly to maintain trust and retention.

-          Identify new business opportunities within existing accounts and pursue upselling and cross-selling initiatives.

-          Drive active selling by presenting products/services, conducting client meetings, and delivering sales pitches.

-          Prepare proposals, negotiate pricing and contract terms, and close sales deals.

-          Achieve monthly and quarterly sales targets through proactive selling strategies. Generate leads and open new accounts when opportunities arise.

-          Track account performance, sales forecasts, and key metrics; prepare regular reports for management.

-          Monitor market trends, competitor activities, and industry changes to identify new opportunities or risks.

Skills:

Proficient in writing / speaking English & Filipino language

Knowledge in sales/selling & prospecting clients

Self-motivated to prioritize and manage workload while meeting deadlines