Key Account Manager

LOCATION: Hybrid, Penrose, Auckland

CONTRACT TYPE: Full time Permanent

Are you passionate about building strong customer relationships and driving commercial growth? Join RS as an Account Manager, where you’ll manage a portfolio of customers, uncover new business opportunities, and position RS as the trusted supplier of choice in your territory.

What You’ll Do

• Manage and grow relationships with existing customers.

• Identify and engage target customers to generate new business.

• Drive upselling and cross-selling to achieve sales targets.

• Collaborate with internal teams to deliver value-added solutions aligned to customer needs.

• Maintain accurate CRM and sales data to support forecasting and marketing insights.

• Use data-driven decision-making to ensure compliance with pricing and service agreements.

• Resolve customer issues and partner with teams to improve customer experience and NPS.

• Participate in product trainings, marketing initiatives, and continuous improvement activities.

• Uphold company standards and compliance across all processes.

About you

If you have the following skills and experience, we want to hear from you:

• Over 3 years’ experience in Account Management or Strategic Business Development and proven track record in industrial field sales, preferably in Industry / MRO / Electronics. .

• Strong negotiator and communicator; builds effective relationships.

• Results‑driven with solid financial, analytical, and time‑management skills.

• Skilled in procurement understanding, value selling, and meeting KPIs.

• Collaborative, proactive, and committed to continuous learning.

• Proficient in SAP and Microsoft tools.

The extra’s you’ll get

At RS, as well as the usual employee benefits, you’d expect from a FTSE listed company, including sales incentive bonus, KiwiSaver, flexibility of work from home opportunities while balancing key travel to customers.

What to do next

Wherever you are on your journey, your next step with us is full of opportunity! Just click the ‘Apply Now’ button. You’ll need to create an account and attach your CV and answer a few questions, and you can attach a cover letter if you like.

We will get back to you as soon as we can after the closing date to let you know if we’d like to arrange an interview.

We are RS

Across the industrial design, manufacturing and maintenance worlds, we’re the digital destination for product and service solutions to help our customers with the maintenance, repair and operation of their businesses.

We provide global access to an unrivalled range of over 830,000 stocked industrial products. Each day our team of experts deliver solutions to resolve our customer’s challenges across design, procurement, inventory and maintenance. We consistently strive to deliver the best possible service to all of our customers and challenge ourselves to provide a seamless procurement experience.

We are one team. We deliver brilliantly. We do the right thing. We make every day better.

These are our values. They unite our c.9,000 global colleagues and differentiate us from our competition. They are a mix of how we work today and how we must step up for the future. Most importantly, it is one set of values shaped by our people, for our people.

Join over 7,000 colleagues worldwide. Together, we can make great things happen. Aim for amazing and beyond.