Key Account Manager

Job summary

In this role, you will be responsible for developing dynamic account management frameworks that adapt to client needs and industry trends, originating, structuring, and closing multi-million-dollar technology solutions across our three primary growth pillars: Microsoft Fabric, Azure, Microsoft Dynamics 365 and Cybersecurity & Cloud Infrastructure.

Min Qualification: Degree Experience Level: Executive level Experience Length: 9 years Language Requirement: English Working Hours: Full Time - 8 to 5 Applicant Location: Lagos, Nigeria

Job descriptions & requirements

Responsibilities:

• Revenue & Quota Ownership: Own an individual annual target in USD across direct solution consulting, software license subscriptions, and managed services attach rates.
• Strategic Planning: Align products and services with client objectives, and drive revenue growth through collaboration.
• Pipeline Management: Build and maintain an active, high-velocity qualified pipeline of at least 3.5x annual quota across all accounts.
• C-Suite & Executive Engagement: Establish and cultivate relationships with CxOs (CIOs, CFOs, CISOs, CTOs, and Heads of Transformation) in banking, fintech, oil & gas, telecom, public sectors, etc.
• Cross-Pillar Solution Selling: Drive complex deal structuring that combines Cloud & AI pipelines, AI Business Solutions migrations , and Managed Cybersecurity.
• Co-Selling & Ecosystem Leveraging: Maximize joint co-sell frameworks with our key OEM partner (specifically Microsoft Solutions Partner ecosystem) to secure partner funding, proof-of-concept (POC) credits, and executive sponsorship.
• CSAM & Account Expansion Collaboration: Partner with Customer Success Account Managers (CSAMs), Business Leads to drive post-implementation adoption, ensuring high Net Revenue Retention (NRR) and cloud consumption utilization.

Requirements:

• Bachelor’s degree in business administration, Computer Science, Information Technology, Finance, or a related quantitative field. An MBA or relevant Master’s degree is preferred.
• 9 years of direct B2B enterprise technology sales experience, with a proven track record of selling enterprise software, cloud infrastructure, or digital transformation consulting services.
• 6 years specifically managing large-scale enterprise deals ($500k to $2M+ Total Contract Value) within the African technology landscape (Nigeria, Ghana, Kenya, Zambia, etc.).
• Deep commercial understanding of MS cloud ecosystems (Microsoft Azure), Enterprise ERP/CRM platforms (Dynamics 365), Data Analytics/AI frameworks, and Enterprise Security (Identity Governance, MDR, Zero-Trust Architecture).
• Familiarity with Microsoft co-selling programs, CSP licensing models, and enterprise software procurement cycles.
• Track Record: Demonstrated history of consistently meeting or exceeding annual sales quotas above $10M+ USD in software or IT solution services.

Ideal Candidate Profile & Key Competencies:

• Strategic Deal Structurer: Ability to navigate complex corporate procurement processes, build compelling financial business cases (ROI/TCO analysis), and negotiate directly with CFOs and Procurement Boards.
• Consultative Challenger: Possesses deep business acumen to diagnose client operational bottlenecks and translate complex cloud/AI technology into measurable business outcomes.
• Ecosystem Navigator: Skilled at leveraging external partner networks (OEM sales reps, distributors, business unit leaders) to accelerate sales cycles and unlock co-funding.
• Resilient & Adaptable: Proven ability to thrive in fast-paced, high-growth technology environments and navigate regional macroeconomic shifts (currency devaluation, inflation) with structured hedging strategies.
• Relentless Pipeline Builder: Disciplined approach to account-based prospecting, cold outbound engagement, and executive networking.