Key Account Manager

Del Monte is one of the world's leading producers and distributors of fresh fruit (Fresh business) and canned fruit and vegetables, snacks and fruit juices (Prepared Foods business).

The Group is established in more than 60 countries and has nearly 40,000 employees worldwide.

Del Monte (Germany) and Del Monte (Holland) are seeking a Key Account Manager for its Sales Department. Depending on the selected candidate, this position will be based in Hamburg (Germany) or Rotterdam (the Netherlands) .

Reporting to the Commercial Director based in our office in Hamburg, Germany.

Key Responsibilities:

• Customer Relationship: Maintain consistent and proactive communication with selected customers in Germany to achieve agreed OI.
• Order Management: Accurately take daily orders from customers and input them into the ERP system.
• Claims Handling: Address and resolve customer claims and returns promptly and professionally.
• Negotiate the terms and conditions with existing new customers to assure profitability.
• Reporting and documentation: Maintain accurate records of sales activities, customer interaction. Create and update internal sales data (Excel sheets), in order to ensure accurate tracking and reporting.
• Logistics Coordination: Regularly communicate with ports and logistics partners to ensure timely and efficient delivery.
• Customer needs Assessment: Conduct assessments to understand customer needs and tailor solution accordingly.
• Daily/weekly stock control for all relevant service providers in the supply chain.
• Customer relationship management: actively build an annual plan/schedule for visits to existing & potential customers with transparent visit report documentation and to be recorded in a shared file
• This list is not exhaustive.

Required Skills and Abilities:

• At least 5 years of experience as Fruits Sales Representative in a Fruits/Vegetable -production/distribution company
• Excellent communication skills
• Fluent in written and spoken, German and English
• Experienced ERP user and knowledge of MS Office
• Thorough understanding of marketing and negotiating techniques
• Fast learner and passion for sales
• Self-motivated with a results-driven approach
• Knowledge of the German market and retailers

Fresh Del Monte Produce Inc. is a global leader in the production, distribution, and marketing of fresh and fresh-cut fruits and vegetables. Our diverse product portfolio also includes prepared fruits and vegetables, juices, beverages, snacks, and desserts—available in over 80 countries worldwide. With operations spanning more than 35 countries, we’ve proudly been nourishing families for over 135 years.

We are committed to maintaining a drug-free workplace and are proud to be an Equal Opportunity Employer. Fresh Del Monte and its affiliates do not discriminate based on race, color, religion, national origin, age, disability, gender, veteran status, or any other characteristic protected by applicable law. We also participate in E-Verify* where applicable, to ensure employment authorization eligibility. Driven by our core values—Excellence, Care, Passion, Trust, and Creativity—we invite you to explore our career opportunities and join our FRESH team.