Key Account Manager

Job highlights

• . -. Education. o Essential - Bachelor of Engineering. o Mechanical. o Advantageous - Post-graduate in Management
• Required Skills
• . -Skills. o Technical Knowledge. o Adaptive. o Task Initiator. o Good Communication Skill. o Team Player

Business Acquisition & Market Share

-Playing an integral role in new business pitches and hold responsibility for the effective on - boarding of new clients.

-Work with the team in the market to achieve targeted order intake both in number of units and value with focus on maximizing wallet share.

Customer Retention & Relationship Management

-Leverage for full range capabilities - explain full Jungheinrich capabilities to customer and facilitate application.

-Work with technical staff and other internal colleagues to meet customer needs.

-Act as a one-point contact for all for all customer s needs.

Expand Reach within various locations & Business Units

-Present to and consult with mid and senior level management on business trends with a view to developing new services and products.

-Identify opportunities for campaign & services that will lead to an increase in sales.

-Using Knowledge of the market and competitors, identify and develop the company s unique selling propositions and differentiators.

Management & Development

-Transfer of knowledge about the Indian market back to Germany

-Forecast sales revenues from the identified key accounts.

Strategic Initiatives

-Prepare and execute customer specific and deal specific strategies.

-Monitor the competitor products & strategies and align strategies accordingly.

Internal Roles

-Resource Manager (control and optimize resource in line with strategy).

-Risk Manager(understand, communicate, minimize and manage customers risks with our organization) & quality adherence

Education

o Essential - Bachelor of Engineering

o Mechanical

o Advantageous - Post-graduate in Management

-Specialized knowledge

o Geography

o Market segments

o Industry

o Product & applications

o Business process

-Skills

o Technical Knowledge

o Adaptive

o Task Initiator

o Good Communication Skill

o Team Player

-Abilities

o Forecasting

o Time Management

o Business results orientation

o Change Management

o Collaboration & influencing

o Value orientation

-Other characteristics such as personal characteristics

o Self-driven

o Goal oriented & result driven

o Go-getter

-Professional Certification

o Basic financial knowledge

o Strong computer experience required: MS Office, CRM software, Outlook

Required Skills

Technical Knowledge ACHIEVE RESULTS Adaptive

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