Key Account Manager

Key Account Manager

Dublin | Food and FMCG | Retail Accounts

Take ownership of important retail relationships and turn your commercial ideas into sales growth. This is an opportunity to build on established accounts while opening new doors through fresh listings, range development and well-planned promotions.

Reliance Talent Solutions is recruiting on behalf of an expanding, wholly Irish-owned food business. Based in its Dublin office and supported by the Head of Retail Sales, you will manage a portfolio of retail and convenience customers, with responsibility for both revenue and profitability.

The opportunity

You will be close to the decisions that shape account performance, from buyer conversations and product proposals to forecasting and promotional planning. Working with colleagues across the business, you will help turn customer opportunities into reliable delivery and lasting commercial relationships.

What you will do

• Own the day-to-day buyer relationship across your accounts, developing plans that grow sales and protect margin.
• Win additional listings and broaden existing ranges, using customer and category insight to put forward relevant products and ideas.
• Agree and deliver promotional activity, tracking results against account targets and commercial KPIs.
• Produce weekly volume forecasts and clear sales updates to support stock planning and business decisions.
• Coordinate with logistics, stock control and administration colleagues to maintain availability and resolve order or delivery issues.
• Handle customer concerns with the wider management team and contribute to commercial projects as the business develops.

What you will bring

• 1–3 years’ experience in food or FMCG sales, account management or a comparable commercial role, with evidence of growing sales.
• Experience with Irish retail or convenience customers would be particularly valuable.
• Confidence in negotiation, a clear understanding of commercial performance and the ability to build productive buyer relationships.
• An understanding of food manufacturing and packaging requirements, alongside sound planning and organisation skills.
• Clear communication and practical proficiency in Excel and Word.

Interested in making your next move

If you enjoy building customer partnerships and seeing your ideas translate into results, we would like to hear from you.