Key Account Manager

Location: Humble, TX

Type: Direct Hire

Pay: $110k

A manufacturer of high-performance copper and copper-alloy wire products is seeking a Key Account Manager to grow and retain strategic customer relationships across industrial and electrical markets.

This role will serve as the primary commercial contact for key accounts, driving customer satisfaction, new business opportunities, and long-term revenue growth.

Responsibilities

• Own and develop relationships with key industrial, electrical, distribution, and OEM accounts
• Serve as the main point of contact for customer inquiries, orders, forecasts, escalations, and commercial discussions
• Identify new sales opportunities within existing accounts and develop strategies to grow share of wallet
• Prepare quotations, negotiate pricing and terms, and manage the order-to-delivery process with internal teams
• Monitor customer forecasts, demand trends, inventory needs, and product requirements
• Coordinate with Production, Quality, Supply Chain, and Technical teams to resolve customer issues
• Conduct regular business reviews, present performance data, and maintain account plans
• Travel to customer sites, trade events, and industry meetings as needed
• Maintain accurate CRM records, pipeline activity, forecasts, and account documentation

Qualifications

• Bachelor’s degree in Business, Engineering, Marketing, or related field preferred; equivalent experience considered
• 3–5 years of B2B sales, key account management, or technical sales experience
• Experience in metals, wire, cable, copper, electrical components, industrial manufacturing, or related industries strongly preferred
• Ability to understand technical products, specifications, drawings, and customer applications
• Strong negotiation, communication, presentation, and relationship-management skills
• Proficiency with CRM systems, Microsoft Office, and sales reporting
• Valid driver’s license and ability to travel domestically as needed
• Self-motivated, organized, and comfortable working independently while collaborating across departments