KEY ACCOUNT MANAGER

About the role

PTC Commercial Corporation is seeking an experienced and driven Key Account Manager to join our dynamic sales team. This is a full-time position based in Mandaue City, Cebu. As a Key Account Manager, you will be responsible for managing and nurturing our most valuable client relationships, driving revenue growth, and ensuring exceptional customer satisfaction. This role is strategically important to our organisation as it directly impacts our bottom line and helps us build long-term partnerships with our key clients. You will be the primary point of contact for assigned accounts, working to understand their business needs and delivering tailored solutions that drive mutual success.

Key responsibilities

• Develop and implement strategic account plans to maximise revenue opportunities and strengthen relationships with key clients
• Identify new business opportunities within existing accounts and cross-sell complementary products and services
• Maintain regular contact with key stakeholders within assigned accounts to ensure satisfaction and address any concerns or issues promptly
• Prepare and deliver presentations, proposals, and business reviews to senior management at client organisations
• Negotiate contracts and pricing terms while ensuring profitability and alignment with company objectives
• Collaborate with internal teams including product, delivery, and support to ensure seamless service delivery and customer success
• Monitor account performance metrics and provide regular reports on progress against targets and objectives
• Forecast sales pipelines and provide accurate revenue projections for assigned accounts
• Participate in industry events and networking activities to strengthen market presence and identify new opportunities

What we're looking for

• A minimum of 3 years of experience in account management, key account management, or similar customer-facing sales roles
• Proven track record of successfully managing large or complex accounts and achieving or exceeding sales targets
• Strong relationship-building and interpersonal skills with the ability to build trust and rapport with clients at all levels
• Excellent communication and presentation skills, both written and verbal
• Strategic thinking ability with capacity to identify and capitalise on new business opportunities
• Proficiency in customer relationship management (CRM) systems and Microsoft Office suite
• Strong negotiation and problem-solving skills with a customer-centric approach
• Ability to work independently and as part of a team in a fast-paced, dynamic environment
• Bachelor's degree in Business, Commerce, Sales or related field is preferred
• Knowledge of the local Cebu business market is advantageous

About us

PTC Commercial Corporation is a forward-thinking organisation dedicated to delivering exceptional products and services to our clients. With a strong presence in the Cebu region, we are committed to building lasting relationships based on trust, quality, and integrity. Our team is composed of talented professionals who are passionate about driving business growth and exceeding customer expectations. We pride ourselves on our customer-centric approach, innovative solutions, and unwavering commitment to excellence in everything we do.

Apply now

If you are an experienced Key Account Manager with a proven track record of success and a passion for building strong client relationships, we would love to hear from you. Please submit your resume, cover letter, and any relevant supporting documents to apply for this exciting opportunity with PTC Commercial Corporation. Join our team and make a meaningful impact on our business whilst advancing your career in a dynamic and rewarding environment.