Key Account Manager-Electronics

• Manage a portfolio of key electronics accounts, ensuring consistent sales performance, service delivery, and customer satisfaction.
• Develop and execute account plans that align with customer objectives and company revenue targets.
• Build and maintain strong working relationships with buyers, category managers, and decision-makers at retail, distribution, and e-commerce partners.
• Identify business opportunities for new product listings, range expansion, promotional campaigns, and market share growth.
• Coordinate with category, marketing, supply chain, and operations teams to ensure product availability, timely launches, and smooth order fulfillment.
• Negotiate pricing, trade terms, promotional support, and annual agreements within approved guidelines.
• Track sales performance, inventory levels, and market trends; prepare regular reports and business reviews for internal and external stakeholders.
• Resolve customer issues and queries related to orders, deliveries, returns, and product information.
• Support senior leadership in strategic account initiatives and new business development activities.

Job Requirements

• Diploma or bachelor's degree in business administration, Marketing, Engineering, or a related field. A bachelor's degree is an added advantage.
• 2-3 years of experience in key account management, B2B sales, trade marketing, or business development within electronics, consumer durables, telecom, or related retail industries.
• Familiarity with electronics product categories, market dynamics, and channel structures including retail, distribution, and e-commerce.
• Good understanding of sales planning, promotional execution, and trade marketing fundamentals.
• Strong communication, negotiation, and presentation skills in English; additional languages are a plus.
• Proficiency in Microsoft Excel, PowerPoint, and CRM or sales reporting tools.
• Willingness to travel for customer meetings, trade events, and market visits as required.