Key Account Manager (Pharmaco)

Job Title: Key Account Manager
Location: Field Based with weekly visits to Runcorn Head Office
Salary: Competitive (based on experience)
Working Pattern: Monday to Friday 09.00 - 17.15

About Us:

PHOENIX Medical Supplies is a leading provider of healthcare solutions, working in partnership with pharmaceutical, medical device, and healthcare manufacturers to deliver services that improve patient care across the UK. Our Pharma Services team plays a key role in delivering innovative commercial solutions and building long-term partnerships, ensuring sustainable growth and value for both our clients and our business.

Key Responsibilities:

• Act as the central interface between PHOENIX and key manufacturer clients, managing and developing strategic accounts.
• Deliver revenue, EBIT, and cost targets for the Pharma Services channel while growing market share profitably.
• Support, develop, and retain manufacturer clients, ensuring their needs are met and long-term relationships are built.
• Lead the implementation and delivery of client promotional programmes, tender responses, and commercial proposals.
• Represent PHOENIX at industry and representative meetings to promote our proposition.
• Work cross-functionally with internal teams to implement solutions that retain existing business and capture new opportunities.
• Desirable, but not essential - Experience dealing with Branded Pharmaceutical manufacturers

What We’re Looking For:

• Proven experience in client management, with strong commercial acumen and influencing skills.
• Experience managing partnership plans and developing propositions with key stakeholders.
• Strong understanding of the pharmaceutical sector or other regulated B2B supply chains.
• Experience delivering business plans, commercial tenders, and partnership programmes.
• Ability to lead and motivate cross-functional teams, including at senior management and board level.
• Graduate-level education (ABPI qualification and/or project management certification desirable).

What We Offer:

• Company car
• Bonus scheme
• 25 days (pro rata) annual leave plus bank holidays, increasing with length of service
• Medicash – a health cash plan to support everyday healthcare costs (e.g. eyecare, prescriptions)
• iTrent Financial Wellbeing – an app to help manage and access your pay flexibly
• High street discounts and offers
• Employee Assistance Programme (EAP)
• Contributory Pension Scheme
• Fully funded accredited training programmes through the Apprenticeship Scheme

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