Key Account Manager - Quick Commerce and E-Commerce

Granotone is one of India's fastest-growing premium art supplies brands, selling across Quick Commerce platforms including Blinkit, Zepto, and Swiggy Instamart , Amazon India and Amazon Global.

We are looking for a results-driven Key Account Manager to manage and grow our business across Zepto, Blinkit, Swiggy Instamart, Amazon and other platforms, focusing on platform relationships, revenue growth, profitability, and business expansion.

Please apply only if you have:

• 3+ years of hands-on experience managing Quick Commerce platform (Blinkit, Zepto, or Swiggy Instamart) and Amazon Seller Central.
• Experience in maintaining Fill rates, OSA, OTIF, PO, Inventory

Key Responsibilities

• Key Account Management: Manage relationships with platform account managers and category teams, driving regular business reviews and strategic partnerships.
• Business Growth: Drive GMV, net sales, profitability, and achievement of monthly and quarterly targets.
• Commercial Negotiations: Negotiate margins, commissions, platform fees, trade terms, and commercial agreements.
• Account Planning: Develop growth plans covering assortment expansion, pricing, promotions, new launches, and geographical expansion.
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• Performance Reporting: Track sales, margins, growth, conversion, and other key KPIs; identify gaps and recommend corrective actions.
• Availability: track POs, fill rates and stock-outs by city and dark store; work with warehouse and supply chain so stock matches demand.
• Visibility: run on-platform ads with a focus on city-level
• ROAS and share of search; keep every listing strong on content, ratings, search ranking and price display.
• Promotions and payments: execute platform promotions within agreed budgets and track their return; follow up on claims, credit notes and settlements with platform teams.
• Cross-functional Coordination: Work with Marketing, Finance, Supply Chain, and Operations to ensure smooth execution and achieve business targets.

Key Skills & Competencies

• Strong understanding of quick commerce and e-commerce business models.
• Solid grasp of dark store mechanics, PO flows, DRR planning, platform ads and promo mechanics
• Hands-on experience managing Amazon, Zepto, Blinkit, or similar platforms.
• Proven ability to drive revenue growth, profitability, and account performance.
• Knowledge of category management, assortment, pricing, and promotions.
• Strong analytical skills and proficiency in MS Excel and marketplace dashboards.
• Excellent negotiation, communication, relationship management, and stakeholder coordination skills.

Nice to have

• Experience in FMCG, stationery, art supplies, or D2C brands.
• Experience scaling brands across multiple marketplace channels.

Application Instructions

Applications without relevant marketplace experience will not be considered.

Please ensure your resume clearly highlights:

• Brands you've managed.
• Marketplace channels you've owned (Amazon India, Amazon Global, Blinkit, Zepto, Instamart).
• Your role in driving growth and inventory management.

📩 Interested? Drop your resume or a note about your experience to [email protected] , [email protected]

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