Key Account Manager - Sales - IT

Role & responsibilities :

• Identify potential business opportunities and enhance current business profitability,

• Build and maintain long-term relationships with our key customers.

• Lead sales negotiations with our critical clients.

• Maintain transparent communication with various departments : advertising, design, marketing, sales, and logistics.

• Compile reports for the top management.

• Conduct market research and tailor solutions to customer needs.

• Play a key role in strategic initiatives, such as formulating target customer strategies.

• Act as the main point of contact between external vendors and key customers.

• Negotiate with key clients and meet deadlines for long-term goal fulfillment.

• Address and resolve key customers' issues effectively.

• Maintain the latest sales data using CRM software.

Preferred candidate profile :

• A degree in business, commerce, marketing, or related field.

• Minimum of 3 years' experience in sales or key accounts management.

• Fluent in English.

• Strong negotiation skills and ability to understand client requirements.

• Knowledge of sales data analysis.

• A willingness to travel extensively.

• Result-driven, action-focused, and a can-do attitude

• Ability to multi-task and thrive in a dynamic environment.

• Attention to detail, high energy levels, and self-motivation.

• Excellent interpersonal skills to build a good rapport with key clients.

• Strong negotiation and leadership skills, as well as customer service skills.

• Ability to work in teams and independently with minimum guidance.

• Proficient in all MS Office Applications and CRM software.