Key Account Officer

Job Objective

Prospect for new corporate accounts while maintaining close relationships with assigned clients to ensure satisfaction and long-term engagement. Nurture existing client relationships to secure repeat business and identify additional opportunities. Solve client and customer issues by developing innovative and tailored sales solutions, and proactively pursue new business to expand overall sales performance. Prepare weekly or monthly activity and production reports, and conduct sales visits as outlined in the Sales Plan with daily reporting. Knowledge or experience in transportation processes will be considered an advantage.

Responsibilities

1. Manage strategic customer accounts
2. Develop and execute key account strategies
3. Identify and pursue up-selling and cross-selling opportunities
4. Analyze business data, contracts, proposals, and pricing
5. Collaborate with internal teams
6. Conduct marketing research and present insights
7. Resolve client issues and provide tailored solutions
8. Prepare and present regular account performance reports

Qualifications

1. Bachelor's or Master's degree in Marketing, Business Administration, or a related field.
2. More than 2 years of experience in Key Account Management
3. Fluent in English, with strong verbal and written communication skills.
4. Proficiency in Chinese will be considered a strong advantage.
5. Excellent negotiation, business analysis, and problem-solving skills.
6. Strong communication, relationship-building.
7. Owns a personal vehicle and holds a valid driver's license.