KEY ACCOUNT SPECIALIST

About the role

We are looking for a dynamic and results-driven professional to oversee branch performance, support franchise operations, and strengthen investor relationships. The role is responsible for monitoring sales performance, implementing marketing programs, conducting business reviews, providing operational support, and assisting in franchise development initiatives.

Key responsibilities

• Monitor branch sales performance and analyze sales trends against targets
• Implement and evaluate marketing and promotional programs across assigned branches
• Prepare and present monthly business reviews, including sales performance, ROI, customer insights, and product analytics
• Coordinate with investors regarding branch performance, inquiries, and operational concerns
• Conduct branch visits, investor meetings, and business development activities
• Generate leads and develop relationships with potential investors and partner healthcare professionals
• Monitor inventory and stock order performance to support sales growth
• Assist in franchise pre-opening activities, including site assessment, investor profiling, training, and opening support
• Provide operational support and coordinate resolutions for branch concerns

About you

• Bachelor's degree in Business Administration, Marketing, Management, Pharmacy, or related field
• At least 1–3 years of experience in business development, franchise operations, retail operations, sales, or account management
• Strong analytical and presentation skills
• Excellent communication and relationship management abilities
• Proficient in Microsoft Excel, PowerPoint, and reporting tools
• Willing to travel and conduct field visits as needed
• Experience in retail, pharmacy, healthcare, or franchise operations is an advantage