Key Account Specialist

About the role

The Key Account Specialist is responsible for managing and growing strategic retail and distribution accounts within the home-appliance industry. The role focuses on achieving sales targets, strengthening customer relationships, expanding product distribution, and developing account strategies that drive revenue and market share.

Key responsibilities

• Manage and develop relationships with key accounts, including major retailers, distributors, appliance stores, and e-commerce platforms.
• Develop and execute account plans to achieve sales, revenue, profit, and distribution targets.
• Negotiate commercial agreements, pricing, promotions, rebates, and other account requirements.
• Monitor sales performance, inventory levels, sell-in and sell-out activities, and product availability.
• Coordinate with sales, marketing, logistics, finance, and product teams to ensure smooth account operations.
• Identify opportunities for new product listings, additional store placements, displays, and category expansion.
• Plan and implement promotions, product launches, merchandising activities, and other account-specific programs.
• Analyze market trends, competitor activities, customer requirements, and sales data to identify business opportunities.
• Prepare regular sales forecasts, account reports, business reviews, and performance presentations.
• Ensure proper execution of brand standards, pricing policies, merchandising guidelines, and promotional activities.

About you

• Bachelor's degree in Business Administration, Marketing, Sales, or a related field.
• 3–5 years of experience in key account management, sales, or business development, preferably in appliances, consumer electronics, FMCG, or retail.
• Experience handling major retail chains, distributors, or e-commerce accounts is an advantage.
• Strong negotiation, communication, presentation, and relationship-management skills.
• Good understanding of retail sales, merchandising, promotions, inventory management, and commercial planning.
• Strong analytical and problem-solving abilities.
• Proficient in Microsoft Office, particularly Excel and PowerPoint.
• Willingness to travel for customer meetings, store visits, and business activities.

Send your resume and biodata form at [email protected]