Key Accounts Executive (Technology)

• Mon-Fri: 9am-6pm
• Jurong East MRT
• Good Career Prospect

Our client is an established Singapore-based ERP technology company with over 35 years of industry experience, serving businesses across multiple industries including construction, manufacturing, engineering, marine, distribution and retail. As an Account Manager / Sales Executive, you will be responsible for maintaining strong relationships with existing clients while identifying opportunities to grow the company's customer base and revenue.

Key Responsibilities:

• Maintain strong relationships with existing clients and build long-term partnerships.
• Drive revenue growth within the Singapore ERP software market by identifying new business opportunities.
• Understand clients' business requirements and identify opportunities to introduce relevant ERP solutions.
• Schedule regular client meetings to present product updates, understand changing requirements and gather feedback.
• Work closely with Business Analysts and Functional Consultants to develop suitable solutions for clients' new requirements.
• Prepare and respond to quotation requests, business proposals and grant proposals.
• Identify opportunities to upsell and cross-sell additional products and solutions to existing accounts.
• Support customer retention by proactively understanding client needs and addressing concerns.
• Achieve agreed sales and account performance KPIs.
• Maintain accurate account information, activities and sales updates in the company's CRM system.
• Follow up with clients throughout the sales and account management cycle to ensure a positive customer experience.

What We're Looking For?

• Minimum 2 years of sales, account management, business development or customer-facing experience is preferred.

Why Join?

• Build your career across Account Management, Consultation Sales and ERP Solutions.
• Work with an established customer base while developing opportunities for account growth.
• Gain exposure to different industries and business processes.
• Collaborate with experienced Business Analysts and Functional Consultants.
• Opportunity to develop your knowledge of enterprise software and digital business solutions.

MTC Consulting Pte Ltd | EA Lic. No: 15C7752

EA Registration No. R22107887 | GLADYS CHANG SI MIN