Key Accounts Manager

Role & responsibilities :

As a Key Account Manager, you will be working closely with a team of Territory Managers and distributors in the SA Region and will be responsible for Managing and growing the Strategic Account business in East, North-East and Southern-east part of India and Bangladesh for MSA. Strategic Accounts being key growth driver for MSA, Key Account Manager will play a critical role for the organization to achieve top as well as bottom line commitments. In this process, you will be working to impart knowledge and prepare the most appropriate solutions for the customers. At the same time, you must possess business acumen, and technical knowledge/aptitude to support the internal team, distributors and end customers.

Preferred candidate profile

• Report to Senior Manager, Sales, MSA SA

• Co-work with Territory Managers and Key Account Managers.

• Supported by Field Service Engineer, Marketing and Product Manager

• Maintain, develop, grow profitable key Accounts

• Stake Holder Management: Working closely with internal and external stakeholders to achieve the company objective

• Will be responsible for closing Rate contracts with key customers

• Marketing: Lead marketing initiative such as technical seminar and exhibitions

• Support and focus on all Donaldson market initiatives, both existing and new

• Developing growth pipeline for strategic accounts and tracking the same via CRM

• Collect and collate market information on competition

• Preparing strategies to enter new markets/ geographies

Education Qualification:

• BE Mechanical from reputed institute
• MBA in marketing will be preferrable

Technical Competence & Skills:

• Strong hold on value selling concept
• Effective oral and written communication skills
• Ability to successfully negotiate with customers at all management levels
• Strong commercial acumen and experience in direct sales
• Strong sales aptitude with excellent communication and organization skills
• Strong mechanical/technical aptitude, and the ability to learn new technologies through product-driven training programs
• Proficiency with Microsoft Office products (Word, Excel, PowerPoint, etc.) & CRM

Leadership Competence:

• Strategic Thinking Skills
• Decision making capabilities
• Aggressive and assertive
• Negotiation, Motivational & Influential skills

Relevant Experience:

• For BE : 6-8 years experience in Infrastructure or Mining Sector
• For MBA : 3-5 years experience in Infrastructure or Mining Sector

Key Account Management experience is a must

Others (% of travel, language, etc.):

• Geographically knowledge of the region and willingness to travel 60% of time

Strong hold on English, Hindi Knowledge on any other regional language will be a plus point