Key Accounts Manager

Job highlights

• Graduate / Postgraduate (MBA preferred) with 4-7 years of experience in E-commerce Key Account
• Required Skills & Qualifications
• Management,preferably in FMCG or Frozen Foods

Job Title: Key Accounts Manager - E-commerce
Location: Delhi NCR
Department: Sales & Business Development
Company: Prasuma (Leading Ready-to-Eat & Frozen Foods Brand)
About Prasuma
Prasuma is one of India s fastest-growing premium food brands, known for its iconic Momos, Frozen
Snacks, and Ready-to-Eat products. With a strong presence across E-commerce Prasuma is
redefining convenience food through quality, taste, and innovation.
Role Overview
The Key Accounts Manager - E-commerce will be responsible for driving revenue growth, building
strong platform relationships, and ensuring brand excellence across leading online partners & Quick commerce platforms example blinkit, zepto, big basket, flipkart, . This role
involves managing P&L for key e-commerce accounts, executing business plans, and collaborating
cross-functionally to deliver growth targets.
Key Responsibilities

1. Revenue Delivery & Growth
   Achieve monthly, quarterly, and annual sales targets for E-commerce channels.
   Drive volume, value, and profitability across key accounts.
   Develop and execute account-specific business and growth plans.
2. Account Management & Relationship Building
   Manage and strengthen relationships with key partners including Amazon, Blinkit, Zepto, Swiggy
   Instamart, BigBasket, and others.
   Lead Joint Business Planning (JBP) with major accounts.
   Negotiate listings, margins, promotions, and visibility initiatives.
3. Distribution & Availability
   Ensure 100% product availability across all online platforms.
   Coordinate with supply chain for smooth order fulfillment and replenishment.
   Track and improve fill rates while minimizing out-of-stock (OOS) issues.
4. Visibility & Activation
   Plan and execute platform activations, banner ads, and content improvements.
   Ensure consistent brand presence and adherence to brand guidelines.
   Drive visibility through deals, sponsored listings, and feature spots.
5. Promotions & Scheme Management
   Design and implement promotional schemes aligned with business strategy.
   Monitor and evaluate ROI on promotions and marketing spends.
   Optimize trade spends while maintaining profitability.
6. Data Analytics & Reporting
   Analyze sales performance, category trends, and platform data.
   Track competition pricing, promotions, and new product launches.
   Provide actionable insights to management for business decisions.
7. E-commerce Growth
   Optimize product content, keywords, and search rankings.
   Manage performance marketing campaigns (AMS, sponsored ads, etc.).
   Improve conversion rates and enhance consumer engagement.
8. Cross-Functional Collaboration
   Work closely with Marketing, Supply Chain, and Finance teams for seamless execution.
   Partner with marketing for platform activations and creative content.
   Support finance in receivables, claims, and reconciliations.
9. Compliance & Governance
   Adhere to company policies on pricing, trade terms, and claims.
   Ensure timely claim settlement and minimize financial leakages.
   Required Skills & Qualifications
   Graduate/Postgraduate (MBA preferred) with 4-7 years of experience in E-commerce Key Account
   Management, preferably in FMCG or Frozen Foods.
   Strong understanding of E-commerce business models, analytics, and platform dynamics.
   Excellent negotiation, analytical, and relationship management skills.
   Proficiency in Excel, data analytics, and sales reporting tools.
   Entrepreneurial mindset with a results-driven approach.
   Reporting To: National Sales Manager - E-commerce
   Why Join Prasuma?
   Be part of a fast-growing premium food brand shaping India s ready-to-eat market.
   Work with a dynamic team driving innovation in E-commerce.
   Opportunity to scale business impact across national online channels