Key Accounts Manager

Job highlights

• Client Expansion & Market Development . Acquire new clients and onboard minimum three new clients per quarter. .

• Proven experience in upselling,cross-selling,and revenue growth. Strategic planning and negotiation skills. .

• Job Title: Key Accounts Manager

• Location: Mumbai, Goregaon HO

• Department: Sales / Business Development

• Job Purpose:

• The Key Account Manager Growth is responsible for driving revenue growth from existing key accounts while expanding the client base and geographic presence of the business. The role focuses on upselling and cross-selling, acquiring new clients, and developing strategic account plans to maximize long-term value and revenue.

• Key Roles & Responsibilities:

• 1. Account Growth (Existing Clients)

• Manage and grow assigned key accounts through upsell and cross-sell opportunities.

• Achieve 15 20% quarterly revenue growth from existing accounts.

• Meet quarter-on-quarter (QoQ) revenue growth targets for assigned accounts.

• Identify and convert multi-product opportunities, ensuring at least two conversions per year.

• Build strong relationships with key decision-makers to drive repeat and expanded business.

• 2. Client Expansion & Market Development

• Acquire new clients and onboard minimum three new clients per quarter.

• Expand business presence into two to three new geographic locations per quarter.

• Identify new market opportunities aligned with company growth objectives.

• Coordinate with internal teams to ensure smooth onboarding and service delivery for new clients.

• 3. Strategic Account Management

• Develop and execute strategic account plans for top clients.

• Manage the top five strategic accounts, including quarterly business review meetings.

• Identify long-term growth opportunities and mitigate account risks.

• Align account strategies with company objectives and client expectations.

• Key Performance Indicators (KPIs)

• Revenue growth from existing key accounts

• QoQ revenue achievement

• Number of multi-product opportunities converted

• New client acquisition rate

• Geographic expansion achievements

• Execution of strategic account plans

• Skills & Competencies Required:

• Strong account management and business development skills

• Proven experience in upselling, cross-selling, and revenue growth

• Strategic planning and negotiation skills

• Excellent communication and stakeholder management abilities

• Market analysis and opportunity identification skills

• Behavioral Expectations:

• Results-driven and growth-oriented mindset

• Strong ownership of account performance

• Customer-centric approach

• Proactive planning and execution