Key Accounts Manager- E commerce/ Q- commerce

Interested candidates can share the resumes at [email protected]

Key Responsibilities:

• Driving the fast growing business of e-commerce and delivering the overall business for the channel

• Engaging with the Key Customers by building strong business relationship to develop and deliver JBP

• Planning and implementing the 6P Strategy with the customers

• Engaging with Brand and Digital teams to integrate and implement the brand strategies online

• Engaging with the field/ operations team to ensure business deliveries

• Explore Potential business formats and stay on trend on ever evolving trends

• Identifying impactful insights through engagement with platforms and using analytics tools

Functional linkages

Internal: Brand Managers, Regional Managers, Customer development managers, commercial team, Area Managers, Analysts, eCommerce team, Digital Marketing, etc.

External: Customers ( all functions), Stockists, Vendors/ 3P Agencies, Marketing agencies, ecommerce agencies

Key Accountabilities (A collection of duties and/or responsibilities assigned) :

Accountability :

• Related Activities

• Sales and Shares Targets

• Achieving Customer Level and category-level sales values to deliver the Net Sales planned for the year

• Deliver higher share than offline for all our categories

• Customer Engagement

• Continuous engagement with the customers, driving JBP and T2T engagement with them. Managing Customer Claims and processing them in timely manner.

Executing the 6P Strategy

• Ensuring all the 6P's are implemented as aligned in the quarterly Grids including Promotions, activations, Content, pricing, visibility implementation

• Analytics and Sharing Best Practices

• Sharing of learning's and best practices to build Future ready organization

• Using the Offtakes and results of activations to build a strong CP Learning on what works and what doesn't

• Using tools to identify insights to build long term plans

• Identify new models that are developing in the ecommerce market and share with larger organization

• Promo & Budget Planning

• Planning Customer level spends and ensuring P&L at customer level is maintained

• Operational efficiencies

• Owning Customer level Commercial business planning(CBP) to ensure stock planning is done

• Engaging with Field / operations team to ensure smooth delivery of business

• Working with CSNL for transition to Direct and managing Direct deliveries

Qualification:

• MBA in Marketing/Sales from a Tier 1 Institute
• Engineer from Tier 1 /Tier 2 Institute with practical exposure, experience and knowledge of the Sales (P&L).
• 4+ years of experience in Sales / MT / Ecom roles