Key Accounts Manager Sales

Role & responsibilities :

• Manage and grow existing customer accounts across Polymers, Masterbatch, Plastics, Plastic Packaging and Specialty Chemicals.
• Develop new customers and identify new business opportunities.
• Build and maintain strong relationships with key customers and stakeholders.
• Drive sales, volume, contribution margins and customer share in line with business objectives.
• Handle pricing, negotiations, contracts, offers and commercial discussions within company guidelines.
• Coordinate with Customer Service, Technical Service, Supply Chain, Quality, Finance and other internal teams to ensure smooth customer operations.
• Monitor market trends, competitors, customer developments and new product opportunities.
• Develop customer management plans and provide market intelligence to the business.
• Manage customer queries, claims and after-sales activities effectively.
• Identify opportunities to increase customer value and improve customer satisfaction.
• Ensure compliance with company policies, including product risk management and product stewardship.
• Build effective stakeholder networks and collaborate with cross-functional teams.

Preferred candidate profile:

• Experience in Polymers, Masterbatch, Plastics, Plastic Packaging or Specialty Chemicals.

• Experience in Sales, Account Management, Marketing or Business Management.

• Strong B2B account management and business development experience.

• Good understanding of polymer/plastic products and applications.

• Experience working with multinational companies is preferred.

• Willingness to relocate within the West region, as required.