Key Accounts Specialist

A key account specialist is responsible for managing and developing relationships with the company's key customers or clients. The role typically involves the following responsibilities: Developing a deep understanding of the needs, goals, and preferences of key customers.

QUALIFICATIONS:

• Graduate of any Bachelor's degree course.
• At least 2-3 years of work experience in Sales / Marketing.
• Excellent customer service and problem-solving skills.
• Having a valid driver's license (motorcycle or four wheels) would be an advantage
• Proficient skills in Microsoft Office like excel, word, and outlook.
• Willing to do a field work.

RESPONSIBILITIES:

Account Acquisition

• Identifies customer requirements and need based on defined parameters such as population , target sales , etc.
• Conducts ocular inspection and identify foot traffic for the proposed location
• Prepares feasibility studies of the account and gets approval from immediate superior.
• Once approved and agreed by client, prepares documentation ( term sheet , PIF , etc.)
• Coordinates with Operations on the IU and manpower route schedule
• Assists the client concerns regarding machines and other inquiries
• Maintains open communication and good relationship with client.

Machine Productivity

• Identifies reasons for sales decline if applicable prepares.
• Identifies opportunities to improve sales such as transfer machine location , defective machines , incomplete selection , refill schedules , price increase and make recommendations.

Other Responsibilities:

• Daily huddle ( plans for the day and output of previous day).
• Reviews prices per account and make the necessary recommendations.
• Review planogram and introduce new products such as snacks and soda.
• Prepares GAF as needed
• Meets with clients at least once a month or as needed.