Key Accounts Specialist (Export)

Job Summary

              The Key Accounts Specialist is responsible for managing and strengthening relationships with existing customer accounts to drive long-term business growth and customer satisfaction. This role focuses on maintaining a healthy sales pipeline, achieving monthly sales targets, and maximizing profitability with a profit-over-margin mindset. The position requires excellent time management, accurate monthly sales forecasting, and the ability to thrive in a fast-paced environment while delivering consistent business results.

Key Responsibilities:

·       Manage and maintain strong relationships with assigned key accounts.

·       Ensure continuous sales growth and maintain a healthy sales pipeline.

·       Develop and implement strategies to achieve or exceed monthly sales targets.

·       Prepare accurate monthly sales forecasts and monitor account performance.

·       Maximize profitability while maintaining a profit-over-margin mindset.

·       Prioritize tasks effectively and manage multiple accounts through strong time management.

·       Respond promptly to customer inquiries and provide excellent customer service.

·       Collaborate with internal teams to ensure timely order fulfillment and customer satisfaction.

·       Monitor market trends, customer needs, and competitor activities to identify business opportunities.

·       Identify and develop new customer accounts to expand the company’s client base.

Qualifications & Requirements:

·       Bachelor's degree in Customs Administration, Marketing, Logistics, Business Administration, or a related field is an advantage.

·       Good English communication skills, both written and verbal.

·       Background in logistics is preferred.

·       Sales experience, preferably in Key account management or B2B sales.

·       Competitive, goal-oriented, and results-driven.

·       Positive attitude with excellent interpersonal and relationship-building skills.

·       Pleasing personality and professional appearance.

·       Able to work independently with minimal supervision.

·       Flexible, adaptable, and capable of working in a fast-paced environment.

·       Abel to work effectively under pressure.

·       Willing to work in Makati (Chino Roces Area).