KEY ACCOUNTS SPECIALIST (MAKATI)

Purpose of the position:

As a Key Account Specialist, you should be able to understand customer queries and resolve them in a timely manner. Furthermore, you should also be able to assist in planning and implementing effective sales strategies. You should also be able to conduct in-depth market research and identify potential leads.

Key responsibilities:

• Processing and recording accurate and detailed customer data
• Managing and maintaining customer accounts
• Gathering customer requests and requirements
• Assisting Key Account Manager in planning and implementing effective sales strategies
• Analyzing and auditing customer documents
• Acknowledging customer queries and complaints and resolving the same
• Preparing and presenting data analysis reports
• Implementing and monitoring solution strategies
• Building and maintaining long-term customer relations
• Assisting in generating potential leads
• Coordinating with internal and external team members
• Ensuring that all customers receive the products and services on time

Qualifications, knowledge, skills required:

• Bachelor’s degree in Business Administration, Marketing, Sales, or a related field
• Proven work experience in the Sales industry as a Key Account Specialist or a similar role
• Complete knowledge of the trends and developments in the Sales industry
• Excellent communication, presentation, and negotiation skills
• Good time management and organizational skills
• Strong analytical and problem-solving skills
• Ability to work independently and collaboratively
• Highly motivated and detail-oriented individual
• Ability to conduct in-depth research
• Willingness to work in a competitive environment
• Ability to provide excellent customer service