Key Accounts Supervisor

We are looking for a Key Accounts Supervisor to help manage our supermarket business through its next phase of growth. This person will own relationships with our key retailers, drive in-store merchandising and space buy execution, run roadshows and sampling events, and lead a team of merchandisers day to day - working closely with our in-house sales promoter teams to keep stock, pricing, and promotions aligned across outlets.

Area

What this person does

Key account management

Manage relationships with buyers - negotiate trading terms, promotions, listing fees, and rebates; act as the main point of contact.

Sales team coordination

Work closely with the in-house sales team to align merchandising plans, stock pushes, and promotional calendars with sales targets; ensure consistent pricing and messaging in-store.

In-store space buys

Negotiate and manage paid space buys with stores (end-caps, gondolas, feature/island displays); track space buy fulfilment and ROI, and ensure contracted space is delivered as agreed.

Merchandising strategy

Plan shelf space allocation, planograms, and promotional/seasonal displays; ensure execution meets brand and category standards.

Regular audit checks that actual shelf set matches approved planogram

Roadshows & sampling events

Plan and execute in-store roadshows, sampling, and tasting events with vendors, coordinating logistics, manpower, and store operations sign-off; review event sales uplift afterward.

Team supervision

Supervise, schedule, and train the merchandisers; set daily/weekly priorities and conduct performance reviews.

Stock & availability

Monitor stock levels and on-shelf availability; coordinate with procurement/buying on replenishment, new listings, and delisting.

Performance analysis

Track sales and category performance data to identify growth opportunities and flag underperforming SKUs or vendors.

Reporting

Prepare periodic reports on account performance, space buy/event ROI, merchandising KPIs, and team productivity for the business owner.

Pay: $3,800.00 - $4,100.00 per month

Benefits:

• Cell phone reimbursement
• Employee discount
• Health insurance
• Parental leave

Experience:

• Key account: 4 years (Required)

Work Location: On the road