SM Supermalls (Shopping Center Management Corporation)
Key Custodian - Building Administration
Skills
15 days ago
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Important information
Contract type:
Permanent
Location:
Metro Manila, Philippines
Work mode:
Onsite
Published on:
9 October 2026
What they need
Responsible for the opening and closing of all entrance doors, roll-ups and safe keeps and maintains doors and keys of the mall. The function also provides assistance in the maintenance services to ensure the proper upkeep of the mall, its amenities, utilities and equipment in accordance with company standards of security, safety, cleanliness and orderliness that is crucial for the business to achieve its strategic and financial goals.
DUTIES & RESPONSIBILITIES
OPENING & CLOSING OF ENTRANCE DOORS AND ROLL-UP DOORS • Ensures that entrance doors and roll up doors are opened/closed as scheduled.
KEYS CONTROL • Ensures that all keys are intact, complete and accounted for at all times. • Ensures that movements of keys (in and out) are properly logged/documented, according to set standards. • Ensures that policies and guidelines on turn-over of keys are complied with at all times. • Ensures that list of designated key holder per tenant is updated and official.
KEYS MAINTENANCE • Ensures that entrance doors and roll up doors are well maintained and are functional at all times. • Supervises the greasing of entrance roll-ups, perimeter gates, swing doors, locksets, hinges, padlocks and deadbolts, based on standard schedules. • Makes necessary requisition for repair, replacement of roll-ups, perimeter gates, swing doors, locksets, hinges, padlocks and deadbolts.
COMPLIANCE & DOCUMENTATION • Maintains knowledge of compliance requirements related to day-to-day operations. • Submits standard requirement reports based on agreed timelines • Keeps and updates all reports / records as proof of compliance
MALL FACILITIES MANAGEMENT • Perform physical checks on the condition of mall facilities such as lightning fixtures, water supply, and sanitary systems and ensure the system is in good working condition • Coordinate with RE necessary MEPFS repairs and maintenance works and file ESMR. • BAOs should regularly track the workflow of all the ESMRs from filing up to closing of ESMR including following up of tasks for non-movement like IO, PO creation and the like. • BAOs should follow up the tasks if not moving like following up the IO, PO creation, etc. • Coordinate with DO about necessary Design repair works and file ESMR. • Request quotations from qualified Vendors for regular or routine repairs, maintenance and replacement works which do not require new design or change in specification and within budget limits. Monitor, coordinate and inspect Contractors’ work to ensure that the regular or routine repairs and maintenance works are being done according to existing design • Conduct site inspections with RE and DO for acceptance on ESMR. Prepare a punch list of pending work deficiencies • Manage the escalators and elevators operating schedule • Manage the operating schedule of big assembly fan (if applicable)
REPORTING INCIDENTS • Reports significant observations and/or critical incidents to proper authorities.
INNOVATION & BUSINESS PROCESS IMPROVEMENT • Assist in the mall special projects such as greening project, mall landscapes, LGU activities and etc. • Suggest and implement any process improvements or projects that will help the overall productivity of the mall
EXPERIENCE & EDUCATIONAL REQUIREMENTS
- At least Three (3) years’ experience in building/property administration or the same field.
- Graduate of any 4-year degree course
- Unquestionable integrity, trustworthy, high organization skills, communication skills, agility. • Must have working knowledge in building/property administration, facilities management, housekeeping services, and engineering maintenance services. • Can perform with minimum supervision • Willing to work on broken time schedule • Referred by a Parish/Priest known to an officer of the Company
WORK LOCATION
- SM Center Pulilan, SM City Caloocan
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