Key Customer Account Executive

Job Summary

Your job is to generate and deliver new business from leads shared with you, respond to enquiries from B2B customers by submitting quotations and nurture existing customer relationships to generate repeat business. You will have end-to-end responsibility - developing leads and opportunities, winning orders and delivering high-quality transportation services to the customers, ensuring complete customer satisfaction. You will have to deal with customers, brokers, fleet owners, etc., to obtain the best transportation rates from the market and based on those rates, quote and negotiate with customers for FTL loads. You will need to ensure the best possible margins and grow PBLs business multifold in the area/region assigned to you. The work will need you to visit customers and conduct surveys of goods to be moved, as well as routes, etc. You should be prepared to do extensive field work for these purposes. While there will be Traffic Executives to support you in ensuring prompt and proper delivery of the goods as per the customers terms, the ultimate responsibility to ensure customer and vendor satisfaction for your customers and vendors lies with you. As the company uses technology extensively, you should be computer-literate and have knowledge of how to use various desktop and mobile apps including ERP systems, GPS systems, dashboards, etc. Every activity of yours will need to be captured by our ERP and other systems.

Responsibilities

• Your job is to generate and deliver new business from leads shared with you, respond to enquiries from B2B customers by submitting quotations and nurture existing customer relationships to generate repeat business.
• You will have end-to-end responsibility - developing leads and opportunities, winning orders and delivering high-quality transportation services to the customers, ensuring complete customer satisfaction.
• You will have to deal with customers, brokers, fleet owners, etc., to obtain the best transportation rates from the market and based on those rates, quote and negotiate with customers for FTL loads.
• You will need to ensure the best possible margins and grow PBLs business multifold in the area/region assigned to you.
• The work will need you to visit customers and conduct surveys of goods to be moved, as well as routes, etc. - you should be prepared to do extensive field work for these purposes.
• While there will be Traffic Executives to support you in ensuring prompt and proper delivery of the goods as per the customers terms, the ultimate responsibility to ensure customer and vendor satisfaction for your customers and vendors lies with you.
• As the company uses technology extensively, you should be computer-literate and have knowledge of how to use various desktop and mobile apps including ERP systems, GPS systems, dashboards, etc.
• Every activity of yours will need to be captured by our ERP and other systems.

Requirements

• Candidates with Road Transportation Experience
• Excellent communication skills - English, Hindi, and Tamil for TN and Telugu for AP /TS
• Sales and negotiation skills
• Vendor management experience
• Proficiency in MS Office, Internet, and usage of various software systems such as an ERP, GPS, etc. (you will have to pass an MS Office test if shortlisted based on CV)
• Integrity and ethical behavior
• This job requires field work

Job Details

• Job Type: Full time
• Location: Chennai, Tamil Nadu, India

Disclaimer: This job posting has been aggregated from external source. Role details, content, and availability are subject to change. Applicants are advised to confirm the latest information directly on the company website before applying.