Key Holder - Multi-Store

Keyholder (Part-Time)

Wonderlosity - Alice in the Village, Alice’s Little Haunted Bookshop, Arisu Anime, The Cloak and Wand

Olde Mistick Village - Mystic, CT

We’re hiring a Keyholder for our immersive retail brands: Alice in the Village, Alice’s Little Haunted Bookshop, Arisu Anime, The Cloak and Wand

This is a hands-on role for someone who likes responsibility, takes pride in their work, and can help keep a store running smoothly day to day.

What This Role Is

A Keyholder is a trusted member of the team who helps open and close the store, keeps things running when a supervisor isn’t present, and sets the tone for the rest of the staff.

You’re not just watching the store—you’re helping run it.

Pay

$18.10 per hour

What You’ll Do

• Open and close the store independently and responsibly
• Maintain store standards so the space always feels full, organized, and “alive”
• Make sure product is stocked, faced, and not sitting in the back when it belongs on the floor
• Help customers in a friendly, natural way (not pushy, not robotic)
• Support the supervisor by helping guide team members during your shift
• Identify and report maintenance or operational issues early (not after they become problems)
• Follow and reinforce company standards for merchandising and cleanliness
• Handle basic cash management and POS transactions

What Success Looks Like

• The store looks full, clean, and intentional at all times—not picked over or forgotten
• Shelves are stocked properly, not half-empty while product sits in the back
• Customers feel welcomed and taken care of without being overwhelmed
• Your shifts run smoothly—even when a supervisor isn’t there
• Team members stay on task and know what to do during your shift
• Issues (maintenance, inventory gaps, operational problems) are caught early and communicated clearly
• Opening and closing are done correctly every time—no surprises the next day
• The store feels consistent from shift to shift, no matter who is working

What We’re Looking For

• Someone reliable who shows up on time and follows through
• Comfortable taking ownership of the store during a shift
• Good judgment—you don’t need constant direction
• Strong attention to detail (you notice when something feels “off”)
• Positive, steady attitude—especially during busy tourist days
• Willingness to jump in wherever needed

Retail experience helps, but mindset matters more.

What Makes This Job Different

This is not typical retail store.

We care about how the store looks, feels, and runs. When it’s done right, customers notice.

A Quick Reality Check

This role is a mix of:

• Quiet shifts where you’re maintaining standards
• Busy tourist days where things move fast

We’re looking for someone who can handle both.

Growth Opportunity

As we grow, strong Keyholders can move into Supervisor roles and beyond. We promote from within whenever we can.

How to Apply

Apply here or send a short note telling us why this role fits you. No need to overthink it—just be real.

Pay: $18.10 per hour

Expected hours: 15.0 – 25.0 per week

Work Location: In person