Key Holder/Sales Assistant

Overview

We are seeking a dynamic and energetic Key Holder/Sales Assistant to join our retail team! This vital role combines leadership, customer service, and sales expertise to create an engaging shopping experience for our customers. As a key holder, you will play a crucial part in opening and closing the store, supervising daily operations, and motivating the team to achieve sales goals. Your enthusiasm and management skills will help foster a positive environment where both customers and staff thrive. This paid position offers an exciting opportunity for individuals passionate about retail management and delivering exceptional service.

Duties

• Assist in opening and closing the store, ensuring all procedures are followed accurately
• Supervise daily store operations, including cash handling, inventory management, and merchandising
• Lead and motivate team members to deliver outstanding customer service and meet sales targets
• Manage customer inquiries with professionalism and clear communication, including phone etiquette
• Support merchandising efforts by organizing displays and ensuring product availability
• Oversee team schedules, delegate tasks, and monitor performance to maintain high standards
• Uphold store policies, security procedures, and health & safety regulations at all times

Skills

• Proven management or supervising experience within retail or sales environments
• Strong leadership skills with the ability to inspire and guide a team toward common goals
• Excellent communication skills for engaging with customers and collaborating with staff
• Solid organizational skills to manage time efficiently and prioritize tasks
• Experience in merchandising, inventory control, and retail management systems
• Demonstrated ability to handle administrative tasks such as reporting and record keeping
• Exceptional organizational skills combined with attention to detail in a fast-paced setting

Join us as a Key Holder/Sales Assistant where your leadership will energize our team, elevate customer experiences, and drive store success! We value proactive individuals who thrive on teamwork, communication, and delivering excellence every day.

Pay: £25,420.00-£41,715.26 per year

Benefits:

• Company pension
• Employee discount
• Sick pay
• Store discount

Work Location: In person