Key Holder/Sales Associate

Title: Keyholder/Sales Associate
Reports To: Assistant manager & store Manager
General Summary: Assists the manager in all aspects of the daily operations of a retail store to achieve targeted productivity, sales and profitability.
Major Responsibilities: include the following.

• · Ensure that each customer receives outstanding customer service by providing a customer friendly environment which includes greeting and acknowledging every customer, maintaining outstanding standards, solid product knowledge and all other components of customer service.
• · Monitor operations to ensure standards are met and maintained regarding merchandise presentation, customer service, store safety, cleanliness, shrinkage and operating cost controls.
• · Manages store in absence of Assistant Manager and Store Manager.
• · Maintain an awareness of all product knowledge information, merchandise promotions, test merchandise and advertisements.
• · Demonstrates salesmanship skills by maintaining sales productivity levels.
• · Assist in floor moves, merchandising, display maintenance, cleaning store including bathroom and stockroom, vacuuming and returning product to inventory.
• · Monitors deliveries of stock and properly receives from shipping company.
• · Assist in processing and replenishing merchandise; participate in receiving and monitoring floor stock
• · Adhere to all Company policies, procedures and practices including signing, pricing and loss prevention.
• · Accurately and efficiently complete all sales transactions and maintain proper cash accountabilities at POS registers.
• · Implements security precautionary measures to protect company assets.
• · Able to use POS system
• · Other duties may be assigned.
• · Special projects as needed
• · Able to lift boxes maximum weight of 50 pounds
• · Able to stand for long periods of time, approximately 6-8 hours
• · Able to safely use a ladder, maximum height of 10 ft.

Education and/or Experience:

• · High school diploma or equivalent.
• · 1-3 years experience in a retail store.
• · Management experience.

Language Skills:

• · Ability to read, write, and understand English required and French in Quebec.
• · Strong interpersonal and customer service skills
• · Strong verbal and written communication skills required.
• · Proper telephone etiquette

Job Type: Full-time

Pay: $18.00-$19.00 per hour

Benefits:

• Dental care
• Extended health care
• Store discount

Work Location: In person

Job Type: Permanent

Pay: $18.00-$19.00 per hour

Benefits:

• Dental care
• On-site parking
• Paid time off
• Store discount
• Vision care

Ability to commute/relocate:

• Etobicoke, ON: reliably commute or plan to relocate before starting work (preferred)

Experience:

• Retail sales: 1 year (preferred)

Work Location: In person