Key Holder/Sales Associate

Job Overview

We are seeking a dynamic and motivated Key Holder/Sales Associate to join our retail team! In this vital role, you will serve as a key leader on the sales floor, providing exceptional customer service while supporting daily store operations. Your energetic approach and leadership skills will help create an inviting shopping environment, drive sales, and ensure smooth store management. This position offers an exciting opportunity to develop your management skills while actively engaging with customers and team members alike.

Duties

• Greet customers warmly, offering expert product knowledge and personalized assistance to enhance their shopping experience
• Assist in managing daily store operations, including opening and closing procedures, cash handling, and POS (Point of Sale) system transactions
• Support inventory management through stock replenishment, merchandising, and inventory control to maximize sales opportunities
• Lead by example in delivering outstanding customer service, resolving issues efficiently, and fostering a positive team environment
• Supervise sales associates during shifts, providing guidance on sales techniques, product knowledge, and operational tasks
• Assist with recruiting efforts by participating in interviewing and onboarding new team members
• Maintain organized store displays, ensure pricing accuracy, and uphold visual merchandising standards

Requirements

• Proven experience in retail sales with a strong understanding of retail industry sales team management
• Demonstrated supervisory or managerial experience, including shift management and team supervision
• Excellent communication skills with the ability to lead and motivate others effectively
• Multilingual or bilingual abilities are a plus to serve diverse customer needs
• Strong organizational skills with attention to detail in inventory management, bookkeeping, and cash handling
• Knowledge of POS systems, purchasing procedures, and retail math for accurate transactions and pricing
• Ability to perform basic math calculations quickly and accurately for daily operations
• Experience in customer service roles within retail or grocery environments is preferred
• Demonstrated leadership in training & development initiatives and operational management tasks
• Flexibility to work varied shifts including evenings, weekends, and holidays as needed

Join us to be part of a vibrant team where your leadership can make a real impact! We’re committed to supporting your growth through ongoing training & development opportunities while fostering a positive work environment. If you’re energetic, organized, and passionate about retail management and customer service, we want to hear from you!

Pay: From $17.50 per hour

Benefits:

• Dental insurance
• Employee discount
• Flexible schedule
• Health insurance
• Paid time off

Work Location: In person