Key Holder/Sales Associate

KEY HOLDER/SALES ASSOCIATE – ESCAPE OUTDOORS

The Village at Riverstone & The Shops Downtown

Coeur d'Alene, Idaho

Are the outdoors your thing? Do you like hiking, biking, kayaking, paddle boarding, skiing or just enjoy living an active lifestyle outside? Do you work best on a small, tight-knit team? If you do, bring your talents to our team!

We are locally owned and operated, and have called The Village at Riverstone home for 18 amazing years. We are also growing! We recently opened our second location downtown in The Shops. Our stores are where function meets fashion, and where you can find a little something for wherever your next adventure takes you. We are home to the best active and outdoor brands in the world including, Vuori, Kuhl, Patagonia, Helly Hansen, Prana, Canada Goose, and so many more. We loving sharing the outdoor experience with our guests and pride ourselves on providing them with top-notch customer service. If that sounds like your kind of place, we’d love to meet you!

We are currently looking for a key-holder/sales associate that will work at both our Riverstone and Downtown locations weekly. This is a part-time to full-time role with room to grow — perfect for someone who’s dependable, positive, and eager to contribute.

What we’re looking for:

• A love for the outdoors & active lifestyle
• Someone who’s just as comfortable helping customers as they are opening/closing the shop
• Someone who is enthusiastic about curating long-lasting relationships with our customers
• Open availability Monday–Sunday
• Ability to work weekends & holidays
• Strong work ethic and team-first attitude

Position Outline:

A key-holder will partner with the leadership team in directing all activities with these goals in mind:

• Ensuring the customer experience is consistently positive
• Individual and store sales
• Exemplary merchandising presentation
• Loss prevention

Core Accountabilities:

• Drive store and individual sales daily
• Assess, manage and communicate business opportunities to leadership team
• Manage and motivate team
• Ensure completion of tasks within designated timeframes
• Maintain visual & organization standards
• Process incoming product efficiently
• Utilize B2B ordering platforms to assess inventory for specific customer needs
• Ensure compliance of all loss prevention practices

Pay: $15.00 - $18.00 per hour

Expected hours: 15.0 – 40.0 per week

Benefits:

• Paid time off
• Store discount

Work Location: In person