Key Holder/Sales Associate

WAGES

Hourly wage is negotiable and is dependent on qualifications and experience

JOB DESCRIPTION:

Key holder responsibilities include; opening and closing the store, handling security systems like alarms, managing daily cash, and overseeing operations during their shifts. They also provide customer service, supervise other employees, and perform administrative duties, serving as a trusted extension of management.

DUTIES / RESPONSIBILITIES:

**-**Understand the POS system, and procedures related to purchases.

**-**Maintain good communications with owner, management and employees at all times.

**-**Participate and represent store in local community events.

**-**Read trade publications, manufacturers’ literature, training materials, etc., to keep on top of industry trends and activities and to gain product knowledge.

**-**Maintain safety training and loss prevention programs.

**-**Provide direction to employees.

**-**Treat all employees with respect.

**-**Supervise in-store personnel to keep productivity at peak levels.

**-**Facilitate prompt settlement of employee complaints and problems.

**-**Take appropriate disciplinary actions when employees are guilty of violating company rules and policies; maintain complete and accurate records of such actions.

**-**Attend team meetings, in order to discuss problems, review operational objectives, and recognize and celebrate accomplishments.

-Keep employees properly informed about the tasks assigned to them.

**-**Be accessible to all employees for questions or comments about their job responsibilities.

**-**Provide an environment that encourages high employee productivity and morale.

**-**Ensure that all personnel maintain the knowledge and skills necessary to provide good customer service and to maximize sales, with particular attention to add-on sales opportunities.

**-**Recognize employees who provide exceptional customer service and/or demonstrate excellent skills.

**-**Set a good example by always following company policies and procedures.

**-**Maintain good customer relations through your presence on the sales floor, knowledge of products and services, and ability to assist customers.

**-**Facilitate the resolution of customer complaints.

-*Manage inventory to maximize profit.*

**-**Prepare sales associates for sales and promotional activities.

**-**Work on additional duties and assignments as assigned by management.

**-**Work in a safe manner in accordance to provincial and federal safety legislation, as well as use of good common sense. Report any potential hazards and unsafe behavior to management in order to have the situation corrected.

QUALIFICATIONS:

-Ability to work weekends, evenings and holidays.

-Ability to lead.

-Ability to work co-operatively in team atmosphere.

-Excellent communication skills.

-High School graduation or equivalent.

-Excellent mathematical skills.

-3- 5 years prior retail experience beneficial.

-Willingness to continually develop professional skills and knowledge base.

WORKING RELATIONSHIPS:

**-**Reports directly to the Store Manager

BENEFITS

-Wholesale Pricing for employees

-Bonus pay

• Health Insurance negotiable

-Great work environment

Job Types: Full-time, Part-time, Permanent

Pay: $18.00-$20.00 per hour

Work Location: In person